Vendor news

What's new across the MSP stack.

Latest news, blog posts, and announcements from MSP software vendors. 115 updates from the last 30 days in Development & Automation.

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Development & Automation: the last 30 days in a few paragraphs

115 items from vendors in this category. The summary is written from their titles and summaries, nothing else.

HubSpot4 days ago

News

A message from our CEO: Important HubSpot team and business changes

HubSpot's CEO announced significant team and business changes, which could influence partner relations, support structures, or the overall strategic direction for MSPs working with HubSpot.

HubSpot

This article explores the use of AI agents for digital marketing, focusing on how to scale campaign execution. For MSPs offering marketing services or managing their own lead generation, new HubSpot AI capabilities can be crucial for automation and efficiency.

Aegentics4 days ago

Blog

Technical Guardrails for AI Agents: Why Prompts Alone Cannot Protect MSP Environments

This article discusses the critical need for technical guardrails beyond simple prompts to secure AI agents in MSP environments, addressing risks like AI errors, manipulation, and un-auditable decisions. It highlights architectural questions for any agentic system to prevent regulatory failure modes.

Anthropic8 days ago

Announcement

Anthropic invests $100 million to train 10,000 engineers and tackle the enterprise AI talent gap

Anthropic's investment in training AI engineers aims to address a critical enterprise AI talent shortage, which could benefit MSPs by expanding the pool of skilled professionals for their own teams or for clients needing AI implementation expertise.

GetReponse8 days ago

Blog

Best Customer Retention Management Software

This article reviews various customer retention management software options. MSPs might find this useful when evaluating tools for their own client management or when recommending solutions to their business clients.

Hostinger9 days ago

Blog

Welcoming faster, easier shipping: Shiprocket integrates with Hostinger Ecommerce stores in India

Hostinger Ecommerce now integrates with Shiprocket, offering India-based store owners a simpler way to manage shipping directly from their Ecommerce dashboard, which could be an important feature for MSPs managing client e-commerce sites.

GetReponse9 days ago

Blog

AI Email Writing Tools

A discussion of various AI tools designed for writing emails. MSPs could leverage these tools for their own marketing campaigns or suggest them to clients looking to enhance their email communication efficiency.

Lovable10 days ago

Announcement

A vulnerability in TanStack Start: what we found and what we did to protect your apps

Lovable's security team identified and mitigated a vulnerability in TanStack Start (CVE-2026-102989), proactively protecting hosted applications with firewall rules. This demonstrates Lovable's commitment to security, which is crucial for MSPs managing client applications.

Automation Anywhere10 days ago

Blog

AI Ticketing System: How It Works, Benefits, and How to Automate Support

This article provides insights into implementing AI-driven ticketing systems, which can significantly enhance the efficiency and service delivery of MSPs managing client support operations. It offers guidance on leveraging automation to improve helpdesk functions and client satisfaction.

Bunny.net10 days ago

Blog

Introducing Bunny CDN Load Balancer: make your origins work together

Bunny.net has launched a new CDN Load Balancer, enabling multiple origin servers to work together for enhanced website and application reliability and performance, a key feature for MSPs managing client infrastructure.

Gravity Forms10 days ago

News

Brand new release: Gravity SMTP 2.3.4

Gravity SMTP version 2.3.4 is now available, bringing updates to the WordPress SMTP plugin that are important for MSPs to ensure reliable email delivery for client websites.

Aegentics11 days ago

Blog

Data Protection for AI Agents: Why the Model Must Never See Real Customer PII

This post warns MSPs against exposing customer PII to third-party AI models, highlighting the significant compliance obligations under regulations like GDPR and HIPAA. It emphasizes the necessity of robust data protection strategies for MSPs handling client data with AI.

Automation Anywhere11 days ago

Blog

RPA and AI: How They Differ, Work Together, and Power Intelligent Automation

This article provides a foundational understanding of how RPA and AI collaborate to power intelligent automation, which is essential knowledge for MSPs developing or expanding their automation service offerings. It helps MSPs strategize on implementing advanced automation for client solutions.

Giant Rocketship11 days ago

Blog

Why Your Autotask Resource Planner Isn't Fixing MSP Dispatch Problems

Learn why Autotask Resource Planner often fails to resolve dispatch chaos in MSPs and identify common configuration issues that hinder efficient resource allocation.

Lovable12 days ago

Announcement

Lovable + Microsoft: run the apps you build inside your company's Microsoft tenant

Lovable now integrates with Microsoft, enabling applications to run within a company's Microsoft tenant, leveraging Entra sign-in and IT controls. This is highly relevant for MSPs managing client Microsoft environments and security.

Anthropic12 days ago

Announcement

Introducing Claude Sonnet 5.5

Anthropic announced a new Sonnet 5.5 model, offering a 30% speed increase and up to 30% cost reduction, which is highly relevant for MSPs managing client AI infrastructure and optimizing budgets.

Hostinger12 days ago

Blog

Hostinger weekly product updates: Week 39, 2026

This post outlines product updates for Hostinger Reach, AI Builder, Agent, Ecommerce, Domains, and critically, Agency hosting, which is directly relevant for MSPs managing client services.

Replit15 days ago

Blog

Putting business analysis in everyone’s hands

Replit is acquiring Atta to integrate interactive charts into chat, empowering users to easily explore data, understand changes, and communicate insights. This expansion of Replit's platform capabilities, particularly in data analysis, could enable MSPs to offer enhanced data analytics and reporting solutions or develop custom business intelligence tools for their clients.

Smartsheet15 days ago

News

AI extinction talk: IT leaders weigh in

IT leaders weigh in on discussions about AI extinction, offering perspectives and considerations relevant for MSPs advising clients on the strategic implications and responsible adoption of AI.

Simeon Cloud16 days ago

Blog

The New AI Threats Facing Microsoft 365 Tenants: What Security Teams Need to Watch

This article discusses emerging AI threats within Microsoft 365, providing crucial insights for MSPs managing clients' M365 environments and ensuring robust security postures.

Formstack16 days ago

Blog

Automating Staff Onboarding in Salesforce with Formstack

This article discusses automating staff onboarding processes using Formstack within Salesforce. This could be relevant for MSPs looking to optimize their own internal HR workflows or to provide such automation solutions to their clients who use Salesforce.

Automation Anywhere16 days ago

Blog

Agentic Orchestration: The Ultimate Guide to Managing AI Agents at Scale

This guide is highly relevant for MSPs looking to deploy and manage AI solutions for multiple clients, offering crucial insights into scaling and orchestrating AI agents effectively. Understanding these principles is key for MSPs to deliver robust and scalable managed AI services.

Bunny.net16 days ago

Blog

You shouldn't have to rebuild your website: introducing Agent Readability in Bunny Optimizer

Bunny Optimizer now includes 'Agent Readability', an AI-powered feature designed to automatically enhance website content readability, offering MSPs a tool to improve client site engagement and SEO without manual overhauls.

Gravity Forms16 days ago

Blog

How to set up WordPress SMTP.com transactional emails with Gravity SMTP

Learn how to configure WordPress transactional emails via SMTP.com using Gravity SMTP, a critical skill for MSPs managing client email infrastructure and ensuring deliverability.

Appypie16 days ago

Blog

How to Build an App With AI: Step by Step, No Coding (2026)

This guide demonstrates how MSPs can leverage AI for no-code app development, enabling them to quickly prototype or deliver custom applications for clients, or streamline internal tool creation, enhancing service offerings.

Appypie16 days ago

Blog

12 Best No-Code Platforms in 2026: Tested, Ranked and Priced

This post reviews the top no-code platforms, providing MSPs with insights into tools for building client portals, internal applications, or for offering rapid development solutions to their customers without extensive coding.

QuickLaunch16 days ago

Blog

Your PowerShell Scripts Are Debt. Microsoft Is Calling Them In

This post discusses the challenges and technical debt associated with PowerShell scripts in identity management within Microsoft environments, offering valuable insights for MSPs seeking to modernize their identity automation and reduce operational complexities for clients.

Cursor17 days ago

Blog

Improved token efficiency for longer agent runs

Cursor announced enhanced token efficiency for its AI agents, allowing for longer and more complex automated tasks. MSPs leveraging Cursor for client development or operational automation can expect improved performance and potentially reduced costs for their AI-driven solutions.

Cursor17 days ago

Blog

Bots for the last mile: Rollouts, Security Review

Cursor launched new bots to automate deployment rollouts and security reviews. This feature is highly relevant for MSPs looking to enhance efficiency, consistency, and security in managing client systems and applications.

Febooti17 days ago

News

Automation Workshop v10.0 introduces powerful new Internet & Web automation tools

Automation Workshop v10.0 brings robust web automation tools with reusable Web Profiles for managing authentication and security, alongside major networking and service engine improvements. This release is highly relevant for MSPs looking to enhance efficiency, security, and task scheduling when automating processes across client web services and APIs.

Giant Rocketship17 days ago

Blog

Why Your MSP Is Losing Money on Expiring SSL Certificates (And How Autotask Asset Tracking Fixes It)

Expired SSL certificates can cost MSPs significant unbilled emergency labor. Discover how using Autotask's built-in asset tracking functionality can prevent these financial losses.

UIPath17 days ago

Press Release

UiPath Launches UiPath Cartographer, Helping Enterprises Turn Scattered Process Knowledge into an Actionable View of How Their Business Runs

UiPath introduced Cartographer, a new tool designed to map and analyze business processes, which is a valuable addition for MSPs offering process discovery and automation implementation services. This enables MSPs to provide more comprehensive consulting and deployment support to optimize client operations.

UIPath17 days ago

Press Release

UiPath Enhances and Strengthens UiPath Platform™

UiPath announced significant enhancements to its platform, offering new capabilities and improved performance that MSPs can leverage to deliver advanced automation solutions to their clients. These updates are critical for MSPs managing and deploying UiPath services for their enterprise customers.

UIPath17 days ago

Press Release

UiPath Honors 2026 Partner Award Winners at its FUSION Conference

UiPath recognized its top partners, including potential MSPs, at its FUSION conference, highlighting successful engagements within the partner ecosystem. This signals UiPath's strong commitment to its partner channel, which is crucial for Managed Service Providers.

UIPath17 days ago

Blog

The biggest product announcements from UiPath FUSION 2026

This article details the major product features and updates unveiled at UiPath FUSION 2026, which are critical for MSPs to understand for their service offerings and client implementations.

Semrush17 days ago

Blog

How to conduct an AI visibility audit with Semrush

This article provides a 6-step guide for MSPs to perform an AI visibility audit for their brand or clients using Semrush, detailing how to deliver the report and potentially offering a new service opportunity for IT service providers.

Aegentics18 days ago

Blog

Tamper-Evident Audit Logs for AI Agents: The MSP’s Strongest Defense Against Liability

This article underscores the critical need for tamper-evident audit logs for AI agents, providing MSPs with verifiable evidence of AI actions like password resets or user provisioning. Such logs are essential for defending against liability and surviving audit scrutiny.

Anthropic18 days ago

Announcement

Introducing Claude Opus 5.5

Anthropic released Opus 5.5, a new model with 40% lower running costs for high-performance work, providing significant cost optimization opportunities for MSPs deploying AI for clients.

MSP Process18 days ago

Press Release

MSP Process Acquires Triggr | Press Release

MSP Process has acquired Triggr, adding self-service and managed service-desk automation to its platform, which is utilized by over 1,000 MSPs.

Vonage18 days ago

Blog

The Wall Between Your Comms Tools Costs More Than You Think

This article highlights the increasing competitive liability of fragmented communication tools, especially with the rise of AI agents, offering insights for MSPs managing client communication stacks and advising on integrated solutions.

Uncommon Solutions18 days ago

Blog

Apple’s Find My Network “Hijacked” To Share Data

This article discusses how Apple's Find My network can be "hijacked" to share data, providing MSPs with critical security intelligence to advise clients and implement protective measures regarding device management and data privacy.

New Relic18 days ago

Blog

How to Build an SRE Agent That Actually Works (Without Blowing the Token Budget)

This guide helps MSPs manage SRE agents efficiently, focusing on cost optimization by avoiding excessive token consumption, which is critical when serving multiple clients and managing operational budgets.

New Relic18 days ago

Blog

Introducing New Relic Compound Alerts

New Relic has introduced Compound Alerts, a new feature that allows MSPs to create more sophisticated and actionable alerting policies, improving incident response and reducing noise for their managed clients.

Hostinger19 days ago

Blog

Hostinger weekly product updates: Week 38, 2026

Details product updates for Hostinger Agent, Ecommerce, Email, and WordPress, including a new three-day feature for Hostinger Agent on WhatsApp, potentially useful for MSPs managing these services for clients.

builder.io19 days ago

Blog

What is Jev and how to use it

This article introduces 'Jev,' an AI tool that could be relevant for MSPs looking to leverage new AI capabilities in their web development or content management services for clients. Understanding new AI tools like Jev helps MSPs evaluate potential additions to their technology stack or service offerings.

GetReponse19 days ago

Blog

Best B2B Marketing Automation Tools

This post explores top B2B marketing automation platforms. MSPs, being B2B businesses, can use this information to optimize their own marketing strategies or to advise clients on selecting robust automation solutions.

My Choice Software19 days ago

Announcement

Anniversary Sale - Save 15% Off Sitewide*

My Choice Software is running an Anniversary Sale offering 15% off sitewide until October 4th, 2026. MSPs should note the specific exclusions for Open Value, CSP, and subscription products, which are common licensing models in managed services.

NInjaRMM19 days ago

Blog

The Absorption Gap and Why Change Now Ships Faster Than It Can Be Accepted

This article discusses the challenges for IT professionals and MSPs in keeping pace with rapid technological changes, specifically focusing on AI-driven patch management, and provides insights on how to manage this 'absorption gap' to maintain operational efficiency.

Formstack19 days ago

Blog

New Intellistack Features – August 2026

This post announces new features for Intellistack, a no-code platform from Formstack. MSPs need to stay informed about product updates for platforms they manage or recommend to clients, or use for their own internal operations, to leverage new capabilities and efficiencies.

Semrush19 days ago

Blog

AI citation outreach: a Semrush & Claude workflow

This workflow demonstrates how MSPs can utilize Semrush data and Claude AI to improve brand visibility within AI answers by optimizing citation outreach, a valuable technique for their own online presence or for client projects.