Best PSA Software for MSPs
Professional Services Automation (PSA) software is the operational backbone of most MSPs, combining ticketing, project management, time tracking, and billing into a single platform. The right PSA improves technician efficiency, tightens service delivery, and gives leadership visibility into margins and client health. This page lists PSA platforms in the MSP Navigator catalog, ranked by capability signals and sorted so you can quickly compare your options.
How to choose PSA software
Multi-tenancy and client separation
MSPs serve many clients simultaneously. Look for a PSA that cleanly separates client data, lets you define per-client SLAs, and supports white-labeling for client-facing portals.
RMM and toolchain integrations
A PSA that integrates tightly with your RMM, documentation tool, and billing platform reduces double-entry and context switching. Check whether the integration is native or requires middleware.
Billing model alignment
Some PSAs charge per technician seat, others per endpoint or by revenue band. Match the billing model to your growth path so costs scale predictably.
API and automation support
An open API, CLI, or MCP interface lets you build custom workflows, connect AI assistants, and automate repetitive tasks like ticket routing or time entry.
PSA Software comparison
Products are ranked by capability signals: featured products first, then by API availability, MCP support, CLI, AI features, and PSA integrations. Data comes from the MSP Navigator catalog and is updated as vendors are enriched.
| Product | Vendor | Capabilities | PSA Integrations | MSP Usage | Pricing |
|---|---|---|---|---|---|
| Thread |    | Use internally | Contact vendor | ||
| ConnectWise | | Use internally | Contact vendor | ||
| ConnectWise | | Use internally | Contact vendor | ||
4  MSP360 MSP360 + HaloPSA integration automates ticketing and billing, cuts manual work, reduces errors, and helps MSPs scale faster with a seamless, connected workflow. | MSP360 | | Use internally | Contact vendor | |
| Proxuma | | Use internally | Contact vendor | ||
| Autotask PSA | | Use internally | Contact vendor | ||
| Halo | — | Use internally | Contact vendor | ||
| Gorelo | — | Use internally | Contact vendor | ||
9  Kantata OX Kantata OX is an open-source solution, formerly Mavenlink, addressing the complete spectrum of functional demands in professional services organizations. | Kimble | — | Use internally | Contact vendor | |
| SuperOps | — | Use internally | Contact vendor | ||
11  RYTHMz This integration is certified via the ConnectWise Invent program, which means it was developed in collaboration with the ConnectWise API team, passed a security review, completed the certification pro | RYTHMz | | Resell to clients | Contact vendor | |
12  Aiva IQ Aiva IQ Aiva IQ empowers MSPs with AI-driven automation to enhance efficiency and service quality. Our AI-powered voice assistants streamline IT workflows, reducing manual effort and improving respons | Aiva IQ | | Use internally | Contact vendor | |
13  Autotask Streamlines service delivery, automates workflows, and manages contracts and billing for MSPs. | Autotask PSA | — | Use internally | Contact vendor | |
| Kaseya | — | Use internally | Contact vendor | ||
15  ConnexUS AI Conversational AI platform that provides Voice, Chat and Email integrations for Connect Wise PSA. Our product will Open, update and provide status on tickets in Connect Wise. | ConnexUS AI | | Use internally | Contact vendor | |
16  Heimdal Security Heimdal Security Autotask Integration Automation and efficiency are two important Heimdal aims that we constantly have in mind. That’s why, customers and partners using the Autotask platform will bene | Heimdal Security | | Use internally | Contact vendor | |
| Kimble | — | Use internally | Contact vendor | ||
18  Lime Networks B.V. / CyberDrain.com The Autotask PSA API PowerShell Wrapper Lime Networks is a 25 employee MSP in the Netherlands, CyberDrain.com is a popular technical MSP oriented blog that tries to help MSPs get the most out of their | CIPP | | Use internally | Contact vendor | |
| Halo | — | Use internally | Contact vendor | ||
| MSP Process | | Use internally | Contact vendor | ||
| TopLeft | | Use internally | Contact vendor | ||
22  Computicate DATTO RMM PSA integration Computicate has a seamless DATTO RMM PSA integration, which allows you to easily connect your DATTO Remote Monitoring and Management (RMM) platform with our platform, through | Acronis | | Use internally | Contact vendor | |
| CloudRadial | — | Use internally | Contact vendor | ||
| CloudRadial | — | Use internally | Contact vendor | ||
| DeskDay | — | Use internally | Contact vendor | ||
26 HaloPSA Consulting Consulting services for implementation, optimization, and platform transitions for HaloPSA. | HaloPSA | — | Use internally | Contact vendor | |
27 Kantata SX Kantata SX is a robust and sophisticated Salesforce-native software solution, formerly Kimble, designed to meet the functional demands of professional services organizations. | Kimble | — | Use internally | Contact vendor | |
| MSP Process | — | Use internally | Contact vendor | ||
| MSPbots.ai | — | Use internally | Contact vendor | ||
30  ABC Solutions ABC Solutions is a full-service business management partner dedicated to empowering IT Solution Providers and Managed Service Providers (MSPs) to streamline operations, boost profitability, and reclai | ABC Solutions | | Use internally | Contact vendor | |
31  Anteris PHP Autotask Client Anteris provides managed IT and business services to small and mid-sized businesses across the US and Canada. A PHP client for the Autotask REST API that provides a wonderful exper | Anteris | | Use internally | Contact vendor | |
| Advanced Global MSP Coaching | — | — | Contact vendor | ||
33  MSP+OS Empowering technology leaders, MSP+OS is the confluence of innovation, vision, and unparalleled expertise, guiding businesses from vision to unmatched success in the IT and MSP industry. Services and | MSP+ | | Use internally | Contact vendor | |
| TekStack | — | Use internally | Contact vendor | ||
| RangerMSP | | Use internally | Contact vendor | ||
36 ScalableMSP Build the MSP you deserve – Transforming your challenges into opportunities, with a partner you can trust. | MSP+ | | Resell to clients | Contact vendor | |
37  Memtime Memtime is the employee-friendly tracking company. We offer automatic activity tracking with 100% privacy. All tracking data is accessible only to the user and is stored exclusively on the user’s devi | Memtime | | — | Contact vendor | |
38  Advanced Open/Close Live Report for Autotask A custom-built report for Autotask environments that provides insights into tickets opened vs. closed, tech workload, same-day completion, and identifies areas where the team may be getting stuck. | Advanced Global MSP Coaching | — | Use internally | Contact vendor | |
| CloudRadial | — | Use internally | Contact vendor | ||
| Halo | — | Use internally | Contact vendor | ||
| N-able | — | Use internally | Contact vendor | ||
| ORVO | — | Use internally | Contact vendor | ||
43  Price Item Library Quotient's Price Item library allows users to save and quickly access frequently used products or services, ensuring consistent pricing across the team and speeding up the quoting process. | Quotient | — | Use internally | Contact vendor | |
44  PSA Naverisk PSA (Professional Services Automation) is an integral part of their all-in-one suite, helping MSPs and IT professionals streamline business operations. | Naverisk | — | Use internally | Contact vendor | |
45  PSA Integrations Deeply integrates with existing MSP toolsets to optimize workflows and streamline billing. | JumpCloud | — | Use internally | Contact vendor | |
| TopLeft | — | Use internally | Contact vendor | ||
| TimeZest | | Use internally | Contact vendor | ||
| MSP Process | | Use internally | Contact vendor | ||
| HaloPSA | — | Use internally | Contact vendor | ||
50  Professional Service Automation (PSA) ConnectWise's PSA solution helps Managed Service Providers manage their business operations, including project management, billing, and service delivery, to optimize efficiency. | Continuum | — | Use internally | Contact vendor | |
51  Rev.io PSA Scheduling & Dispatch Drag-and-drop scheduling and mobile syncing to keep teams aligned and jobs on track. | Rev.io PSA | — | Use internally | Contact vendor | |
52 Rev.io PSA Service Desk SLA-driven ticketing, scheduling, and support to deliver fast, accurate service and boost customer satisfaction. | Rev.io PSA | — | Use internally | Contact vendor | |
| Giant Rocketship | — | Use internally | Contact vendor | ||
| Syncro | — | Use internally | Contact vendor | ||
| Vight | — | Use internally | Contact vendor | ||
56 mspIC mspIC is designed to integrate your ConnectWise Manage tickets directly into Slack so you can easily view and change information without ever leaving your conversation. | MSP+ | | Use internally | Contact vendor | |
57  Os33 Now with ConnectWise Manage integration, MSPs can easily extend their business models with cloud services offerings powered by OS33 without having to change the billing systems, PSA tools or the way t | Os33 | | Use or resell | Contact vendor | |
58  Promys Software-for-technology solution provider Promys automates operational business processes for MSPs, including recurring billing for managed services and subscriptions as well as real-time contract pro | Promys | | Use internally | Contact vendor | |
59  AI-Powered PSA Software Connects project management, resources, time tracking, and financials into a single operational system with AI to predict outcomes and surface risks. | Accelo | — | Use internally | Contact vendor | |
| MSPbots.ai | — | Use internally | Contact vendor | ||
61  B2B ecommerce Platform TotalOne's B2B ecommerce platform offers features relevant to MSPs such as license management, billing & invoicing, and contract & subscription management, enabling them to efficiently manage and bill for cloud-based offers and services, and integrate with existing financial and business management systems. | TotalOne | — | Use internally | Contact vendor | |
| Halo | — | Use internally | Contact vendor | ||
| Promys | — | Use internally | Contact vendor | ||
64 Resource & Capacity Planning Software Maximizes profitability with intelligent resource planning, evaluating skills, availability, and workload to recommend best-fit resources. | Accelo | — | Use internally | Contact vendor | |
| SherpaDesk | — | Use internally | Contact vendor | ||
| MSP+ | — | Use internally | Contact vendor | ||
| Zest MSP | — | Use internally | Contact vendor | ||
| Simplesat | — | — | Contact vendor |
Frequently asked questions
What is PSA software?
PSA (Professional Services Automation) software is a business management platform that combines ticketing, project management, time tracking, contracts, and invoicing. For MSPs, a PSA acts as the central system of record for client work and service delivery.
How is PSA different from RMM?
RMM (Remote Monitoring and Management) tools focus on endpoints—monitoring, patching, scripting, and remote access. A PSA focuses on the business side—tickets, projects, billing, and client management. Most MSPs run both, integrated so alerts from the RMM create tickets in the PSA.
Do I need a PSA if I already use a helpdesk?
A standalone helpdesk handles tickets but typically lacks the time tracking, contract management, and invoicing features an MSP needs. A PSA bundles these together, which reduces the number of tools you pay for and the integrations you have to maintain.
Can I resell PSA software to my clients?
Some PSA vendors offer partner or reseller programs, but most MSPs use PSA internally rather than reselling it. The catalog's 'MSP Usage' column indicates whether each product is typically used by the MSP (internal), resold to clients, or both.
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