About
DeskDay makes a chat-based PSA for MSPs that handles tickets through chat in Microsoft Teams and other channels, with AI features.
Products
1AI-native PSA for MSPs with a conversational service desk, workflow automation and knowledge base.
What changed
- CapabilityDeskDay CSA: public API confirmedCapability audit
Recent News
The Rise of MSP 3.0: From Service Provider to Strategic Partner
This article discusses the evolving landscape for managed service providers, highlighting a structural shift in the industry and the move towards MSPs becoming strategic partners.
Read moreWhy small and mid-sized MSPs are ditching legacy PSA vendors
This article addresses the growing trend of small and mid-sized MSPs moving away from traditional PSA vendors, suggesting that older solutions are no longer meeting their needs.
Read moreMSPs vs. AI: Will Clients Still Need You in 2030?
This article explores how MSPs can remain indispensable in an increasingly AI-driven world, offering strategies for positioning their services effectively.
Read moreThe Rise of MSP 3.0: From Service Provider to Strategic Partner
This article discusses the structural shift in the managed services world, focusing on how MSPs can evolve from service providers to strategic partners, providing valuable strategies for business growth.
Read more15 Best Free Ticketing Systems in 2026
This blog post highlights 15 free ticketing systems that MSPs can leverage to efficiently manage client requests and improve their support operations. It can assist MSPs in streamlining their service delivery and reducing operational costs.
Read moreVendor-providedVerify with the vendor.
Company Size
Small
Founded
2022 (4 years)
Source: Apollo, Dec 2025
Employees
11-49
Source: LinkedIn, Oct 2026
Industry
Information Technology & Services
Headquarters
Middletown, Delaware, United States
Focus Areas