About
Gorelo offers a combined PSA and RMM platform designed for Managed Service Providers, integrating Help Desk, Asset Management, and Remote Monitoring and Management. It includes team management, multiple calendars, customizable dashboards, and monitoring alerts. Recently, Gorelo launched an AI Platform to simplify IT service delivery with features such as sentiment analysis, suggested replies, guided scripting, automatic tags, and summarization.
Products
1An integrated solution to help your MSP achieve more. Professional Services Automation (PSA) A collaborative approach to service delivery with real time notifications, customizable billing, automations & more Remote Monitoring & Management (RMM) Simple yet powerful monitoring and management available right where your team lives day in, day out & Beyond Supercharge your team with everything you've wished for
What changed
- CapabilityGorelo: MCP server confirmedCapability audit
Recent News
5 Best PSA Software Options for Small MSPs
This article compares 5 PSA platforms on real costs, contract terms, and onboarding fees for MSPs with 2 to 30 technicians, providing valuable insights for operational decisions.
Read moreMSP Automation: What Should Small MSPs Automate First?
A practical guide for MSPs with 2 to 30 techs on which workflows to automate first, what to leave manual, and how to save billable hours without writing code.
Read moreHow to choose a PSA for your small MSP?
This guide helps small MSPs choose a PSA by suggesting a checklist for testing two or three platforms in a real trial, aiding critical software decisions.
Read moreGorelo vs Halo: How to Choose the Right PSA and RMM for Your MSP
This article compares Gorelo and Halo, two prominent PSA and RMM platforms, to help Managed Service Providers evaluate and choose the right tools for their operations. It addresses challenges MSPs face with existing platforms and guides them in making an informed decision for their business.
Read moreMSP Churn Prevention: How to Use Client Sentiment Data to Stop Silent Client Departure
This article offers MSPs a guide to preventing client churn by understanding and acting on client sentiment data and behavioral signals, helping to stop silent client departures.
Read moreEmployees
7
Industry
Information Technology & Services
Headquarters
Seattle, Washington, United States
Focus Areas