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Atera

Tel Aviv-Yafo, Tel Aviv District, IsraelFounded 2011422 staff

Updated 2 weeks ago by admin

About

Atera makes RMM and help desk software for IT departments and MSPs, with patch management, scripting, ticketing, reporting and an AI assistant called Robin.

Products

2

All-in-one RMM, ticketing and IT management platform for MSPs and IT departments, with AI agents that resolve device and cloud incidents.

AIUse
Endpoint & Device Management
Updated Oct 19, 2026
PSAIntegrates with Halo PSA

Atera's patented AI agent that fixes device and cloud issues for employees on its own, cutting ticket volume.

AIMCPUse
Help Desk & Ticketing
Updated Oct 19, 2026

What changed

Recent News

Atera logoAtera
Announcement

Ateraverse ’26: The uninterrupted enterprise

Atera is hosting a virtual event for its Ateraverse conference, focusing on maintaining enterprise continuity. This event is highly relevant for MSPs to learn about product roadmaps, new features, and strategies for supporting their clients.

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Announcement

The Agentic AI Blueprint

Atera is hosting an online event to discuss the Agentic AI Blueprint, focusing on how autonomous IT can solve complex technical issues for modern enterprises, potentially reducing ticket overload for MSPs.

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Announcement

AI Copilot

Atera is promoting its AI Copilot, an intelligent IT companion, seamlessly extending your IT team’s capabilities without adding to headcount. With the power of Agentic AI, it helps technicians work faster and with greater accuracy.

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Announcement

The #1 AI platform for IT management

Atera highlights its AI-powered platform for IT management, featuring AI agents that automate incident detection and resolution, which can significantly reduce IT workload for MSPs and enable autonomous IT management.

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Blog

IT Autopilot

Atera introduces IT Autopilot, an autonomous IT agent designed to instantly resolve IT issues and empower end users to self-serve, potentially reducing IT workload for MSPs by up to 40% and minimizing incoming tickets.

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Company Overview

Vendor-providedVerify with the vendor.

Company Size

Medium

Founded

2011 (15 years)

Source: Apollo, Dec 2025

Employees

201-499

Source: LinkedIn, Oct 2026

Industry

Information Technology & Services

Headquarters

Tel Aviv-Yafo, Tel Aviv District, Israel

Focus Areas

service deskremote network managementbusiness managementcloud servicesprofessional services automationrmm