About
Client APP (Android and IOS) and Portal are built for MSPs to empower customers to commence chats, create or update tickets, and access a comprehensive history of prior interactions. Used in conjunction with MSPP Service Desk Automation, the Client App and Portal allow customers to interact with all tickets created in your PSA. The Portal is a web version of the Client App and can be fully branded with your MSP's logos and color scheme.
AI & Automation
AIAPI
MSP Process offers an AI-powered service desk that integrates AI automation into its client portal and mobile app. It also provides a REST API for integrations.