ServiceDesk Plus MSP
by ManageEngine
Multi-tenant PSA and help desk for MSPs, on-premises or cloud.
AIMCPAPI
How MSPs use it: run it yourself
About
ServiceDesk Plus MSP is ManageEngine's PSA and ITSM software for MSPs. It covers multi-tenant help desk, billing and time tracking, and projects with Gantt and Kanban views, with AI and machine learning predictions and a chatbot. It runs on-premises or in the cloud.
AI & Automation
AIMCPAPI
ServiceDesk Plus MSP supports Model Context Protocol (MCP) servers, allowing AI assistants to interact with its API for CRUD operations. It also offers a public API for integration with other applications and web services.
