PSA tools in the MSP Navigator catalog
This category lists 33 products that help you manage your core MSP operations. These platforms handle everything from ticketing and project management to billing and reporting. MSPs use these tools to keep client engagements organized.
When evaluating these tools, consider how they handle automation and data visibility. Look for features like reporting that can track technician utilization or project profitability. CloudRadial ChatAI and CloudRadial ServiceAI include AI features to automate client interactions and service requests.
Integrations matter for these platforms. You'll find many options here that connect with ConnectWise PSA, Autotask PSA, and Halo PSA, which are common choices for MSPs. For instance, MSP360 offers a Halo PSA integration. Some tools, such as the CyberDrain.com PowerShell Wrapper, provide a CLI for scripting with Autotask PSA.
Among the products listed, RangerMSP offers a public API for custom integrations. Memtime provides automatic activity tracking that integrates with Autotask PSA. Kaseya's BMS includes MCP support for managing Microsoft 365. TekStack's Professional Services Automation also supports MCP and uses AI to generate project plans.
Products
33SLA-driven ticketing, scheduling, and support to deliver fast, accurate service and boost customer satisfaction.
Drag-and-drop scheduling and mobile syncing to keep teams aligned and jobs on track.
PSA software for B2B tech companies on Microsoft 365, with templates, scheduling, time entry and a Teams and Outlook portal.
PSA software for IT service providers and MSPs that manages tickets, schedules, assets and billing, syncs with QuickBooks and Xero, and runs on your own server.
Maximizes profitability with intelligent resource planning, evaluating skills, availability, and workload to recommend best-fit resources.
Kantata OX is an open-source solution, formerly Mavenlink, addressing the complete spectrum of functional demands in professional services organizations.
Kantata's enterprise PSA built natively on Salesforce, formerly Kimble, for large services firms with global teams, advanced financials and multiple entities.
ConnectWise Help Desk Services provide MSPs and IT departments with a comprehensive solution to manage and resolve IT issues efficiently. This service likely includes ticketing, automation, and
PSA help desk software for IT teams with ticketing, email-to-ticket conversion, invoicing and billing, asset management and time tracking.
AI-native PSA for MSPs with a conversational service desk, workflow automation and knowledge base.
SuperOps PSA that automates tickets, scheduling, contracts and billing for MSP service delivery.
AI-powered PSA software for service providers with dashboards, templates and automated ticketing.
PSA software for managed service providers, built by an MSP and designed to run without long onboarding.
An IT operating model platform for service providers that unifies data, workflows and tools with AI agents for patching, service delivery and billing.
MSP PSA software that runs tickets, billing, projects, and sales in one system with time tracking and automated invoicing.
Cloud-based PSA tool that combines service desk, project management, finance and reporting in one platform.
Acronis PSA (formerly Computicate), professional services automation for cloud and recurring-revenue MSPs, with billing automation.
Discover the all-in-one platform that transforms how you deliver your managed IT services.
Software-for-technology solution provider Promys automates operational business processes for MSPs, including recurring billing for managed services and subscriptions as well as real-time contract pro
Naverisk Ltd. provides unified remote monitoring and management (RMM) and service desk software. Integration Features The Naverisk integration with Autotask is for service desks. Synchronization of ti
Branded client portal and mobile app for MSPs that connects tickets, knowledge base articles, invoices and chat to your PSA.
The MSPP Technician App (Android and iOS), in conjunction with MSSP Service Automation, allows your field ticket remote access to the ticketing, and communication features of your PSA, including
Combined RMM and PSA for MSPs with ticketing, documentation, forms, asset management and monitoring.
Free, open-source documentation, ticketing and invoicing for MSPs, with a client portal.
- ServiceDesk Plus MSP ManageEngine
- AlgaPSA Nine Minds
- MSP Manager N-able
- RangerMSP CommitCRM RangerMSP
- AI-Powered PSA Software Accelo
- SuperOps MSPSuite SuperOps
- Syncro XMM Syncro
- Atera Atera
- Time Master™ Invarosoft
| Product | Company | API | MCP | CLI | MSP Usage | PSA Integrations |
|---|---|---|---|---|---|---|
| Autotask PSADatto | Large · 1,001-5,000 · since 2007 | Internal use | AUTOTASK_PSA, CONNECTWISE_PSA | |||
| ConnectWise PSAConnectWise | Large · 1,001-5,000 · since 1982 | Internal use | CONNECTWISE_PSA, HALO_PSA | |||
| HaloPSAHalo | Medium · 201-499 · since 1994 | Internal use | ||||
| BMSKaseya | Large · 5,000+ · since 2000 | Internal use | ||||
| Rev.io PSA Service DeskRev.io PSA | Medium · 201-499 · since 2002 | Internal use | ||||
| Rev.io PSA Scheduling & DispatchRev.io PSA | Medium · 201-499 · since 2002 | Internal use | ||||
| Professional Services AutomationTekStack | Small · 11-49 · since 2019 | Internal use | ||||
| RangerMSP PSARangerMSP | Small · 1-10 · since 2003 | Internal use | AUTOTASK_PSA | |||
| Resource & Capacity Planning SoftwareAccelo | Medium · 50-200 · since 2011 | Internal use | ||||
| Kantata OXKantata | Medium · 201-499 · since 2010 | Internal use | ||||
| Kantata SXKantata | Medium · 201-499 · since 2010 | Internal use | ||||
| Help Desk ServicesConnectWise | Large · 1,001-5,000 · since 1982 | Internal use | CONNECTWISE_PSA, HALO_PSA | |||
| SherpaDeskSherpaDesk | Small · 1-10 · since 2000 | Internal use | ||||
| DeskDay CSADeskDay | Small · 11-49 · since 2022 | Internal use | ||||
| SuperOps PSASuperOps | Medium · 50-200 · since 2020 | Internal use |
Showing 15 of 33 products. Filter above to narrow results.