by Wisecurve
Helpdesk Habits is a customer service training program and certification, specifically developed for solo IT pros, MSPs and corporate service desks. It’s perfect for onboarding recruits or transforming teams with room for improvement. Attract, retain and grow your agents & customers.
by GMS Live
GMS’ Help Desk & NOC team helps you manage your Customers issues through 24×7 Device Monitoring, Phone, Chat, Email and PSA integration driven support. Read on to learn more about our 24/7 MSP Outsourcing program works. Or, get in touch with our Partner Development team today to explore exactly how we can integrate with your business!
by Barracuda
Enhance your service offering with Barracuda MSP’s around the clock Network Operations Center (NOC). When coupled with Barracuda RMM, the NOC and Help Desk services enable MSPs to generate more recurring revenue, without incurring additional expenses.
Easily collect transactional feedback daily from a helpdesk ticket reply, ticket close or on a project ticket to keep a pulse on customer satisfaction.
by ConnectWise
ConnectWise Help Desk Services provide MSPs and IT departments with a comprehensive solution to manage and resolve IT issues efficiently. This service likely includes ticketing, automation, and knowledge base features to streamline support operations and improve customer satisfaction. It's designed to help businesses gain control of their help desk and improve billing processes.
by N-able
Ticketing and billing software to boost your growth. Manage tickets more easily, capture previously unbilled time and expenses, and free your team to deliver great service with N-able MSP Manager. Please note, reviewers of MSP Manager are offered a nominal incentive from Channel Program for completing their review.
by Kaseya
VOREX Easy and Powerful IT Service Desk Easily Create, Manage and Resolve all IT Service Requests and Tickets
by Helpt
Fully Embedded Help Desk Our technical support team becomes a seamless extension of your organization. Helptful delivers comprehensive support from first contact through final resolution, letting you focus on growing your business.
by MSP Process
Efficient ticket creation during support desk calls is essential for saving time for both technicians and clients. Quick ticket generation lets technicians focus on resolving issues faster, while clients benefit from shorter call times. This efficiency boosts customer satisfaction and allows technicians to manage more requests, increasing overall productivity. Quick ticketing templates are accessible across the MSP Process platform, including PSA and Technician Mobile App.
by Benchmark365
Never miss a ticket, manage your MSP from anywhere. High quality 24/7/365 helpdesk support for your MSP clients.
by Richdesk MSP
We have dedicated ourselves to building and developing a suite of service desk tools focused solely on helping you improve the IT support you offer customers. This laser-focus means that richdesk is completely dedicated to IT service and customer support, with no distractions, no unnecessary clutter and no need for paid for bolt-ons to perform support tasks. Because giving your teams the right service desk tools lets them put customers first.
by The 20
Network operations center combined with a comprehensive U.S.-based, live answer service desk.
by ServiceTree
A Chrome Extension for ConnectWise Manage designed to improve your ticketing workflow.
by Tier2 Technologies
Tier2 Tickets is a software which allows you to get the perfect ticket, every time. It does so by automatically attaching all the information needed to to solve the ticket to each ticket submitted. Retain more clients by solving tickets faster while using less technicians.
by Zendesk
Zendesk provides the complete customer service solution that’s easy to use and scales with your business
by Augmentt
Increase the speed and efficiency of your Technicians, and empower non-technician staff to close the most common tickets for M365 and Google. Save time closing common IT tickets with multi-tenant access across Microsoft & Google. You can safely assign technicians with least privilege access and grant customers with granular user access.
by CCleaner Business Edition
CCleaner Business Edition’s patented technology optimizes endpoints to ensure they run efficiently – without you doing a thing.
by N-able
N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. Please note, reviewers of N-sight are offered a nominal incentive from Channel Program for completing their review.
by MSP Process
End-User and Tech Verification, Agentic AI Teams/SMS/MMS, Secure Data Send, Quick Ticketing and more. MSP Process offers a robust PSA-integrated solution toolbox that enables a Zero Trust Policy and enhances your service delivery with the basic tenet that all client interactions are logged for posterity and compliance. Secure your service desk with End-User and Technician Verification. Enhance your service delivery with Integrated Teams/SMS/MMS with Agentic AI for ticket creation and response, Secure Date Send, and Quick Ticketing using rapid-use templates, and integrated Live Chat. Seamless integration with the Client Portal, Client App, and Technician App. Connectwise Manage, Datto Autotask, Kaseya BMS, HaloPSA, and others.
by MSP Process
Client APP (Android and IOS) and Portal are built for MSPs to empower customers to commence chats, create or update tickets, and access a comprehensive history of prior interactions. Used in conjunction with MSPP Service Desk Automation, the Client App and Portal allow customers to interact with all tickets created in your PSA. The Portal is a web version of the Client App and can be fully branded with your MSP's logos and color scheme.
by MSP Process
Boost your helpdesk operations with our Helpdesk Voice AI Assistant, designed to streamline ticket creation using natural language on incoming calls. By automating ticket generation with smart categorization and context-aware understanding, our AI assistant ensures accurate, real-time ticketing that integrates seamlessly with your existing systems. Enhance productivity, reduce errors, and provide 24/7 support, revolutionizing your helpdesk experience and elevating service efficiency.
by MSP Process
Connect with clients where they’re most active—via SMS/MMS. Research shows clients are 9x more likely to respond to a text than an email or phone call, making it a powerful channel for your service desk. MSP Process’ integrated SMS solution enhances client communication, accelerates response times, and delivers a more seamless support experience. Say goodbye to using personal technician phone numbers—every SMS/MMS is sent directly from your PSA, with all conversations automatically logged and stored.
by MSP Process
Our Microsoft Teams integration lets clients request support directly from Teams—right where they work. Conversations are instantly converted into fully documented tickets and synced with your PSA. This eliminates context loss, speeds up resolution times, and keeps everything in one place. Built for MSPs, it streamlines communication and boosts client satisfaction. Additionally, this feature supports two-way verification, with all activities logged in your PSA.
by MSP Process
Securely transmit encrypted data to clients with configurable, single-use links via SMS or email. Perfect for sharing temporary passwords or sensitive information, this feature ensures confidentiality and reduces unauthorized access risks. It includes a built-in, configurable password generator for easy, secure password creation directly within the interface—no extra screens needed. All sharing activity is logged in your PSA, allowing you to track link clicks and data retrieval status for better accountability and incident resolution. Additionally, you can brand links and messages, reinforcing your brand identity.
by CloudRadial
Transform your MSP with the only AI-powered service delivery and client success platform AI Uniquely Trained on Your DataServiceAI learns your expertise for faster resolutions and zero-touch tickets. Spot issues early and get insights to retain clients and reduce churn.
by CloudRadial
Perfect first step for MSPs who want to experiment with chat as an alternative method of client engagement. Automatically creates tickets in your PSA from chat. PSA-connected Chat (ConnectWise, Autotask, Syncro, HaloPSA, BMS)Automated PSA ticket creation from chatsAgent group chatUnlimited agentsIncludes 2 service channels: Slack and TeamsIncludes 2 client channels: CloudRadial UCP and WebEasy self-service onboarding
by CloudRadial
The Best Upgrade from Your PSA User PortalDon't settle for an outdated PSA user portal that clients won't use. Upgrade to Portal 365, and watch efficiency and client satisfaction soar. Portal 365 can significantly lessen your workload and stress levels by automating many time-consuming tasks related to ticketing, client communication, and reporting.
by Helpt
24x7 US-based Technical Live Answer Immediate ResponseHelptNow ensures your clients are never left waiting. Our lightning-fast response times mean support is always just a call away, day or night, keeping your services reliable around the clock. Technical ExpertiseWith HelptNow, every call is answered by someone who understands the complexities of MSP services. Our team's technical expertise ensures issues are not just heard, but understood and efficiently triaged. Human TouchMore than just solving technical problems, HelptNow believes in connecting humanely with every caller. Our empathetic approach transforms every support interaction into a positive experience, building trust and satisfaction. Helpt Pricing Page
by Helpt
HelptFlow provides tailored, 24/7 US-based technical support that scales with your growth. Our skilled agents resolve common issues on the first touch, ensuring happy customers while your techs stay focused on core tasks. 24x7x365 US-Based Call Answering HelptFlow agents are US-based, providing 24x7 human support, ensuring your users receive the help they need, whenever they need it. Structured Troubleshooting HelptFlow agents are trained on your unique processes, allowing for intelligent assessment, prioritization and optimal resolution. Proactive Case Deflection HelptFlow proactively deflects tickets by resolving common issues before they reach your techs.
by Thread
Thread is the AI Service Desk for MSPs. Offering customer chat, service team inboxing, triage automation, and AI agents, Thread empowers MSPs with an OS for AI-enabled IT service delivery. AI Service Desk-enabled MSPs unlock: Superior service quality via faster response and resolution times.Reduced operational costs by automating level-one tasks.Greater profit margins. To learn more, visit us at getthread.com. Ready to chat? Book a demo of Thread here.
by American Help Desk
American Help Desk's IT outsourcing team operates on a dedicated or shared basis, providing 24/7/365 end-user support including Desktop Workstation, Mobile Device, PC, Server and Network Monitoring, Advanced Troubleshooting, Remote Access Support, Ticketing and Dispatching. Our IT Outsourcing staff is comprised of highly skilled and experienced techs, with diverse qualifications and backgrounds.
by AnswerConnect
Our customer experience experts are here to help your callers and visitors with our 24/7 services.
Pia is an intelligent automation platform that integrates with existing IT service management tools to streamline processes, free up resources, and boost operational efficiencies for managed services providers (MSPs). Pia combines artificial intelligence, machine learning, natural language processing, robotic process automation, and the Pia Chatbot to quickly analyze, route, and action repetitive tasks, such as user creation, password or virtual private network (VPN) resets, domain name system (DNS) flushing, and active administration changes. Pia's globally patented solution enables MSPs to manage more endpoints per tech, improve client service time, drive more profitability, and deliver consistent service.
by Tribu
We have developed the first ever Microsoft Teams integration & AI driven triage, a revolutionary software platform that centralizes all ticket interactions into one convenient location and automating
by RepairTech TechSuite
Sync RepairTech Reports with Service Tickets on ConnectWise Manage. Just enter the ticket number you want a report attached to in TechUSB or TechWARU, and it will attach to your ConnectWise Manage Ser
by SupportBot
· Access a calendar and schedule an appointment * · Request an immediate call back if necessary
by WorkMarket by ADP
Work Market is the freelance marketplace and management platform built for onsite and local work. Work Market enables you to Find Verify Engage Manage Pay and Rate™ your network of onsite contractors,
by Aquera
Aquera for HaloITSM seamlessly integrates leading identity directories, identity platforms, and HCM systems with HaloITSM to automate joiner-mover-leaver (JML) workflows, access requests to your Ident
by Jolera
Support IT is Jolera's award winning global service desk team available 24/7/365 in multiple languages. The help desk and onsite services are staffed by a carefully selected and trained technical support team. The team’s goal is to provide an exceptional service experience to customers of any size. We offer full turnkey support desk services for your entire organization or can customize our offering to specific applications, locations, or countries. Support IT is a great compliment to organizations with or without an in-house IT team. Receive end-to-end support, simple setup, low upfront costs and fixed monthly fee rates.
by TimeZest
Find the best meeting time, every time. Designed specifically for MSPs, TimeZest is a meeting scheduling tool that eliminates scheduling ping pong, helping you resolve tickets faster than ever. No more wasting time with email or phone tag. Just easy, online scheduling your clients and team will love.
by Tier 2 Tickets
Integrate with Tier2Tickets to submit tickets without passwords to remember, accounts to set up, or any technical know-how.
by Mission Control NOC and HelpDesk
Our fully white label, Helpdesk solutions for MSPs offer 24×7×365 support to end-users including workstations, laptops, desktops, tablets and smartphones. Calls routed to Mission Control are handled by our team to provide swift and personalized issue resolution. Our Helpdesk specialists will handle support issues as an extension of your own staff, resulting in an outstanding customer experience.
by DeskDay
Conversational Service Automation for Modern MSPs. On the journey to pioneer CSA as the future of PSA. DeskDay Conversational Service Automation (CSA) is the next-gen PSA built to drive simplicity & profitability for MSPs who are tired of managing old & complex PSA systems. With a chat-first service desk for your tech and an in-built multichannel ecosystem (Mobile App, System App & MS Team) for your customers, DeskDay delivers a smooth chat-led support experience wherever your customers are - Microsoft Teams, mobile, desktop- you name it.
by DeskPro
Capture every message for unparalleled support. Deskpro's customer support service helps thousands of teams like yours provide personalized support, build meaningful relationships, enhance satisfaction, and drive business success.
by Freshworks
Freshservice is an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
by Helpdesk.tech
We know the challenges that MSP’s like you face. And we know you need a reliable Level 1 help desk that can fix your end user problems, and do as much as possible without escalating and interrupting you. As a veteran MSP we know the expectations your end users have. Some of them are completely outrageous. We’re ready for those expectations no matter how reasonable or otherwise. We are looking for Partners to use our service instead of hiring Level 1 techs. We provide excellent techs, and in exchange, you provide brutally honest feedback. Keep scrolling for more information.
by Tier2 Technologies
The helpdesk button is a physical USB button which is branded with your MSP's logo. End-users press the button to submit helpdesk tickets to you, using the Tier2 Tickets software. This makes creating tickets fun and easy, while giving the client a reason to talk about how your service is so much different than your competitors.
by Symoda
Symoda mobile app that connects end users directly to the information they need in your PSA, reducing the need for your team to communicate.
by zofiQ
zofiQ Co-pilot is an AI-powered assistant designed specifically for Managed Service Providers (MSPs) to reduce Reactive Hours Per Endpoint Per Month (RHEM), boost team productivity, and support greater technical autonomy. By providing instant access to accurate technical insights, the Co-pilot helps technicians resolve issues with confidence, minimizes delays, and enhances customer satisfaction through streamlined operations. Click here for a quick overview.
by VirtualTone
ConnectWise Manage Partners have told us you want inbound call recognition. So we deliver this and much more. The VTone SideBar2 instantly searches your company database, then retrieves and displays c
by New Relic
Integrate with New Relic to sync incidents with tickets.
by MSP Process
The MSPP Technician App (Android and iOS), in conjunction with MSSP Service Automation, allows your field ticket remote access to the ticketing, and communication features of your PSA, including their schedules. Technicians may view, create, and close tickets on the fly, and use the built-in SMS/MMS infrastructure to communicate with their clients without providing their personal mobile number. Technicians may also respond to Chat requests from their clients too! All interactions are logged into the PSA on the associated ticket.
by My Own Staff
Direct Support Solution from My Own Staff provides businesses with access to T1-T3 level IT support technicians through outsourcing. This service is designed for companies looking to reduce costs while maintaining quality IT support.
by CloudRadial
Integrate with CloudRadial to synchronise your tickets and customers between the two platforms.
by ConnectWise
ConnectWise PSA is a comprehensive platform designed to streamline and automate key processes for MSPs, including service desk management, billing, and project tracking. It offers features like ticketing, time tracking, and reporting, enabling MSPs to improve efficiency, profitability, and customer satisfaction.
by MSP360
MSP360 + HaloPSA integration automates ticketing and billing, cuts manual work, reduces errors, and helps MSPs scale faster with a seamless, connected workflow.
by Palo Alto Networks
Integrate with XSOAR to create tickets from incidents.
by WithSecure
Seamless cybersecurity service management with integrated ticketing.
by HelpGhost
Integrate with HelpGhost to crush repetitive tickets, multiply your tech force, and capture every fix as searchable knowledge.
by Interact Software
Integrate with Interact to aid with problem management.
by Forethought
Integrate with Forethought to create AI-powered widgets in the portal.
by Splunk
Integrate with Splunk On Call to raise incidents and tickets together in both platforms.
by Nixtla
Integrate with Nixtla TimeGPT to predict ticket volumes using AI.
by Workativ
Integrate with Workativ Assistant to automate remote employee support.
Make the most of HaloPSA with TopLeft. Visualize tickets, priorities and projects on Kanban boards, track project milestones with Gantt charts, and plan team capacity so your technicians stay focused, service requests get resolved on time, and your MSP hits every deadline.
by AgileBlue
AgileBlue Bi-Directional Ticketing Integration AgileBlue is redefining security operations with an AI-powered platform that combines intelligent automation with real human expertise. Our platform cont
by eFolder
Autotask ticketing eFolder is a leading supplier of cloud data protection, business continuity and cloud file sync solutions for MSPs, cloud service providers, system integrators, and VARs. Integratio
by eG Innovations
eG Monitoring suite is the best in class performance monitoring solution for managing performance across physical and virtual tiers. Monitoring suite is certified by vendors like VMWare, Citrix, SAP,
by Flexis IT
24X7 NOC Services Flexis white labeled 24×7 NOC Services helps you streamline your IT operations and managed services business. Flexis offers 24×7 Monitoring and Management, dedicated engineers throug
by Live VHD
LIVE VIRTUAL HELP DESK strives to make the best possible business partner and to deliver robust, technically proficient and friendly technical support services to MSPs, VARs, ISVs and other businesses
by MSPortal.ai
MSPortal is a modern, AI-driven client portal built specifically for Managed Service Providers. It delivers a single pane of glass that centralizes tickets, assets, training, compliance, budgeting, an
by Perspectium
Perspectium ServiceBond – ServiceNow Integration While service management is becoming an enterprise-wide best practice, it is often stuck within individual departments and standalone cloud application
by TekStack
Customer retention is key for B2B tech companies. TekStack provides case management capabilities so your customers feel supported.
by Live VHD
Live Virtual Help Desk (LVHD), the industry’s premier helpdesk solution since 2009, delivers expert North American based support with an 85% first call resolution rate. Our Helpdesk is designed to deliver a premium helpdesk experience at a price to meet your budget. We understand that every customer has unique software applications that they use to run their businesses. We also realize that some customers can be very vocal and demanding.
by Wiseserve Ltd
An IT Engineer in your Pocket Wiseserve are a team of tech pioneers who provide MSP on-site and remote support to Charities, businesses, and Enterprise customers with a dedicated in-house development
by Mission Control NOC and HelpDesk
Need help answering all of those phone calls? IT Dispatch is a 24×7×365, white label call answering solution providing ticket creation and issue management. Our team will answer the end-users’ call, gather all appropriate information, create fully detailed tickets in your PSA and provide your designated team members with the details to proceed with service. We can also provide ticket updates to end-users and transfer calls to assigned team members on request.
Eaton’s Intelligent Power Manager (IPM) provides automated protection at remote sites to help your clients avoid lengthy downtime due to power-related system crashes.
by Freshworks
Freshdesk is an intuitive and cost-effective customer helpdesk software built for B2B companies that help businesses delight their customers effortlessly. Our solution helps you provide highly personalized service by proactively anticipating customer needs to solve customer inquiries faster. With our robust ticketing platform, you can delight your customers effortlessly while keeping your agents happy.
by MSP+
mspIC is designed to integrate your ConnectWise Manage tickets directly into Slack so you can easily view and change information without ever leaving your conversation.
by Mass Maintenance Booster
Every software product has its limitations, including ConnectWise Manage. We work with ConnectWise partners daily and were concerned that some functions just take way too much time to complete, so we
by Update Warranty
Update Warranty is a Java application that updates workstation and server warranty expiration dates within ConnectWise Manage (On Premise and Cloud), Excel, LabTech, MySQL, ODBC Accessible Databases (
by Aportio
Aportio’s InboxAgent handles ticket triage – you can stop asking engineers to do admin work and let them do what you hired them to do: fix customer issues.
by MSP+
Today's customers prefer self-service over calling or emailing for support, saving time in support queues or waiting for an email response. Encapto Unify brings together your managed service technolog
by CloudRadial
Reduce the time to solve your client tickets with AI and transform your entire service desk.ChatAI automatically collects ticket information, categorizes and routes requests to the appropriate teams, and seamlessly escalates to live agents when necessary.
by Zoho
Zoho Desk powers faster issue resolution, boosts customer retention, and enhances overall customer happiness.
by Axcient
Axcient is a cloud platform that eliminates data loss, keeps applications up and running and makes sure that IT infrastructures never go down. Designed for today’s always-on business, Axcient replaces
by Aportio
InboxAgent: Revolutionize Your Email Management Unlock efficiency with InboxAgent, saving 2-4 minutes per email by intelligently managing both user and alert emails. Quick onboarding starts your AI journey effortlessly. InboxAgent auto-completes standard fields and UDFs with accurate and consistent classification. Leverage no-code AI-enhanced rules to initiate next steps, manage junk emails effectively, and combine related alerts into a single ticket. Clean, clutter-free ticket notes improve engineer productivity and reduce duplication through smart email matching. Gold users now benefit from advanced GenAI ticket summarization and CSAT, making InboxAgent the ultimate tool for streamlined email management.
by Helpdesk Buttons
End-users submit tickets through our patented Tier 2 Tickets™ software by pressing a hotkey, desktop icon, pinned-to-taskbar icon, or brandable USB Helpdesk Button™. This action initiates real-time scripts that compile a self-diagnosing report of real-time device data, including an instant replay of the user’s last 20 actions they took before triggering the software. While this is happening, a small form appears walking the user through ticket submission: their name and the issue they are having – no passwords to remember or accounts to set up. They submit a perfect ticket, quickly and painlessly, directly into your ticketing system.
by Tier 2 Tickets
Automate your end users with the perfect ticket, every time.
by Print Partner
Collaborate, Protect, and Grow. At Print Partner, we believe true collaboration drives mutual success. We don’t just support your MSP — we work alongside you. From joint marketing initiatives to tiered partner programs, we align on growth strategies that benefit us both. When working with shared customers, we ensure seamless, professional service that protects your brand and reinforces your reputation. It is our support team’s mission to deliver as close to first-call resolution as possible. With Print Partner, you get more than support — you gain a partner invested in growing your business and elevating your customer experience.
by Atlassian
Integrate with Jira Service Management to sync requests and their updates.
by Invarosoft
Deliver Superior MSP Customer Experiences. Invarosoft CX is the #1 MSP Client Portal, Live Chat, Identity Security platform for your PSA. Streamline support and give clients one-pane-of-glass access to their; tickets, approvals, service catalog, knowledgebase, O365 & device reports, network diagram, access training + more.
by Invarosoft
Integrate with Invarosoft to provide a best-in-class experience to your customers.
by Crushbank
CrushBank is the escalation reduction engine! Cut escalations by 40% and reduce time to close ticket by 20%.
by Salesforce
A customer service management platform that helps businesses deliver personalized support experiences across channels.
by ProBound
Faster resolutions without logins - smart triage for every caller. The Triage Voice Agent acts as the front desk for your support team. It answers every inbound call (no hold time), collects key details, and walks callers through simple, non-technical resolutions without requiring a login or portal access. When needed, it automatically creates and submits tickets, routing more complex issues to the right agent (L1–L4). By filtering and resolving routine requests up front, the agent saves senior engineers time, improves response speed, and ensures customers always get quick, consistent support.
by Zenduty
Custom Alert Routing: Precision That Drives Faster Response Ensure critical alerts reach the right person instantly with dynamic routing rules and smart escalation policies. Advanced Alert Rules – Route alerts by type, severity, time, payload, and more Dynamic Role Assignment – Auto-assign incidents to specific users or escalation policies Multi-Channel Delivery – Deliver alerts via Slack, Teams, SMS, calls, push, and email Noise Suppression – Filter and route only relevant alerts to SMEs and key roles Role-Based Routing – Assign incident commanders, ops leads, or database owners directly Minimize response time and alert fatigue while boosting resolution accuracy.
by Uptime Solutions
Autotask PSA Bi-Directional Ticket Integration Uptime Solutions provide white labelled Helpdesk, NOC and SOC services to MSPs around the world. Our customer-centric POD based model allows for a truly
by HaloPSA
Discover the all-in-one platform that transforms how you deliver your managed IT services.
by Gradient MSP
The smarter way to stay on top of alerts: Connect your vendor stack to your PSA using the Synthesize Alerts Module and watch as your alerts flow into your PSA in a standardized format. Automatically generate tickets within your PSA by mapping the tickets that matter to YOU - and route them into the right queues instantly.
by Recursyv
Recursyv is an application integration service that makes it easy to connect different software applications. New integrations can be quickly set up using Recursyv’s growing library of application con
by ConnexUS AI
Conversational AI platform that provides Voice, Chat and Email integrations for Connect Wise PSA. Our product will Open, update and provide status on tickets in Connect Wise.
by Collabrance
InteGreat™ makes it easier to interact with Collabrance, a Master MSP, while remaining in ConnectWise. This ticketing integration allows MSPs to seamlessly and securely view customer data and intellig
by Servicenow
Integrate with ServiceNow to sync tickets with incidents or tasks.
Intel® Endpoint Management Assistant (Intel® EMA) enables out-of-band remote management, including power control and remote desktop, on endpoints inside or outside the firewall, using Intel® Active Ma
by Mint Service Desk
Mint Service Desk is a powerful and flexible service management platform that transforms the way organizations handle IT support, asset management, and customer service. Designed for teams that demand simplicity without sacrificing performance, Mint empowers businesses to streamline workflows, boost responsiveness, and deliver outstanding service experiences — all from a single, intuitive interface. Whether you're a growing MSP or an enterprise IT team, Mint Service Desk adapts to your needs and scales with your ambitions.
by Quickpass Cybersecurity
Q Desk Quickpass Cybersecurity is making Helpdesk and Privileged Access Management easy for MSPs. We believe in offering an MSP-centric approach to Helpdesk and Privileged Access Management. Streamlin
