Helpdesk Habits
Customer service training, certification and coaching for IT professionals, MSPs and service desks, with video modules and an AI Response Coach.
AI
Last checked 2 weeks ago
About
Helpdesk Habits is a customer service training program and certification, specifically developed for solo IT pros, MSPs and corporate service desks. It’s perfect for onboarding recruits or transforming teams with room for improvement. Attract, retain and grow your agents & customers.
AI & Automation
AI
Helpdesk Habits offers an AI-powered 'Response Coach' that helps users craft polished replies to tickets and provides coaching based on established habits.