About this category

This category holds tools for formal certifications, customer service training, and technical skill development. You'll find 47 products here for your MSP staff, from new hires to senior engineers. These tools ensure your team stays sharp.

When evaluating these tools, consider the specific skills you need. CBTnuggets' Virtual Labs focuses on practical IT scenarios. Other offerings, like Helpdesk Habits' Certification, are geared towards refining customer service skills for your IT professionals. Many products include interactive elements.

Integration with your existing tools matters. Helpdesk Habits' Book, for instance, connects with ConnectWise PSA. Most products here are standalone learning platforms, so plan for manual enrollment and progress tracking if they don't integrate directly with your PSA. This means some data entry will be necessary.

You'll find many options here. HTB PRO provides cyber training. PCs for People offers Digital Skills Training. Pluralsight gives you Sandboxes for secure skill practice and Hands-on Labs.

Products

47
AI & automation

IT consulting services designed to help MSPs optimize their operations, improve service delivery, and drive business growth.

Resell
Updated Oct 14, 2026
Brainstorm logo

by Brainstorm

BrainStorm's AI Academy is a program designed to help organizations and their employees effectively adopt and integrate AI tools into their daily workflows, ensuring meaningful and secure utilization of AI investments.

APIResell
Updated Oct 11, 2026

SecurityStudio's vCISO training academy offers the CvCISO-1 certification course and certification levels from Level 1 to Mentor.

Use
Updated Oct 25, 2026
Pluralsight logo

by Pluralsight

Online technology learning platform for building AI, cloud, data and security skills in teams.

AIUse + resell
Updated Nov 5, 2026

Cyber AB authorisation for Registered Practitioner Organizations that help companies prepare for CMMC.

Updated Nov 9, 2026
CompTIA logo

by CompTIA

CompTIA SecAI+ is designed for cybersecurity and IT professionals who need to secure AI systems and use AI responsibly in security operations.

AIMCPUse
Updated Oct 17, 2026
Bigger Brains logo

by Bigger Brains

A centralized learning portal for delivering employee training, onboarding and compliance through custom courses and ready-made libraries.

Resell
Updated Oct 28, 2026
CBTnuggets logo

by CBTnuggets

Online IT training with video courses and labs for certifications and technical skills.

Updated Nov 8, 2026
CBTnuggets logo

by CBTnuggets

CBT Nuggets provides virtual labs that simulate real-world IT scenarios, allowing learners to practice their skills without needing to invest in expensive equipment.

Use
Updated Oct 17, 2026
Helpdesk Habits logo

by Helpdesk Habits

Customer service certification program specifically developed for IT professionals, MSPs, and corporate service desks.

Use
Updated Oct 17, 2026

Let a professional trainer lead your users on a deep dive into common scenarios so they can harness the power of their technology in a practical, hands-on classroom setting.

Resell
Updated Oct 11, 2026

IT and cybersecurity training with hands-on Skill Labs, role-based paths, and skill-tracking dashboards.

Use
Updated Oct 26, 2026
Lionfish Cyber Security logo

by Lionfish Cyber Security

CMMC and NIST SP 800-171 compliance platform that shows defense contractors where they stand, what to fix, and what evidence proves they are secure.

Resell
Updated Nov 8, 2026
CharTec logo

by CharTec

CharTec membership for MSPs at $249 a month, with 400+ courses, templates, scripts and marketing campaigns.

API
Updated Nov 3, 2026
Mi Crow logo

by Mi Crow

White-labelled training portal with 500+ Microsoft 365 and cybersecurity videos by Microsoft Certified trainers, SSO and UK support.

Resell
Updated Oct 26, 2026
Stormwind Studios logo

by Stormwind Studios

On-demand IT training with 4000 courses, certification prep, an AI tutor, and hands-on labs for Azure, Microsoft, and networking.

AI
Updated Oct 23, 2026
Netlogic My365 logo

by Netlogic My365

SharePoint training where Netlogic My365's certified experts teach end users, leadership teams or technical specialists to use SharePoint Online.

Resell
Updated Oct 26, 2026
Netlogic My365 logo

by Netlogic My365

Have certified experts train your end-users, technical team, or leadership on Microsoft Teams

Resell
Updated Oct 11, 2026
Helpdesk Habits logo

by Helpdesk Habits

Customer service training for technicians with fifty habits across five ACETS layers, coaching, and a 25-question certification exam.

Updated Oct 19, 2026
PSAIntegrates with ConnectWise PSA
Edwards Performance Solutions logo

by Edwards Performance Solutions

Instructor-led, virtual, and eLearning courses in project management, leadership, cybersecurity, and CMMC for government and commercial teams.

Updated Oct 30, 2026
Pluralsight logo

by Pluralsight

Benchmark your skills with over 500 skill assessments to identify strengths and areas for improvement.

APIUse
Updated Oct 17, 2026
Pluralsight logo

by Pluralsight

Practice skills freely and explore tools in a secure, virtual environment.

AIMCPAPIUse
Updated Oct 17, 2026
Pluralsight logo

by Pluralsight

Test and apply skills in real-world scenarios with over 2,500 hands-on labs.

Use
Updated Oct 17, 2026
Build IT logo

by Build IT

Build IT's leadership and AI conference for MSP owners and leaders; the next edition runs 30 August to 1 September 2027.

Updated Oct 22, 2026