IT Dispatch
by Mission Control NOC and HelpDesk
24x7x365 white-label call answering and dispatch service for IT providers.
How MSPs use it: resell or bundle it for clients
About
Need help answering all of those phone calls? IT Dispatch is a 24×7×365, white label call answering solution providing ticket creation and issue management. Our team will answer the end-users’ call, gather all appropriate information, create fully detailed tickets in your PSA and provide your designated team members with the details to proceed with service. We can also provide ticket updates to end-users and transfer calls to assigned team members on request.
AI & Automation
IT Dispatch provides a public API with RESTful endpoints, OAuth 2.0 and Basic Auth authentication, and webhook support for integrating with the Dispatch system.
Selling this to clients
Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
Mission Control NOC and HelpDesk
6 products · View profile
Small · 11-49 employees · 10y in business
Updated Oct 18, 2026