Customer Satisfaction (CSAT) Feedback

Name: Customer Satisfaction (CSAT) Feedback
Author: Crewhu

CSAT and NPS tool integrates with your PSA, ticketing system, or email client to automate surveys and notify Slack or Microsoft Teams.

How MSPs use it: resell or bundle it for clients

Last checked 1 weeks ago

Website

About

Easily collect transactional feedback daily from a helpdesk ticket reply, ticket close or on a project ticket to keep a pulse on customer satisfaction.

AI & Automation

No clear evidence of AI, CLI, MCP, or public API features for Customer Satisfaction (CSAT) Feedback on the vendor's website.

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Selling this to clients

Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.

Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.

Crewhu

5 products · View profile

Small · 11-49 employees · 13y in business

Customer Success Platforms IT Service Management Help Desk & Ticketing

Updated Oct 30, 2026