Live Virtual Help Desk (LVHD), the industry’s premier helpdesk solution since 2009, delivers expert North American based support with an 85% first call resolution rate. Our Helpdesk is designed to deliver a premium helpdesk experience at a price to meet your budget. We understand that every customer has unique software applications that they use to run their businesses. We also realize that some customers can be very vocal and demanding.
Provides telephone and inbound electronic ticket support, with technicians offering desktop support via remote connection using the Partner’s RMM.