Helpdesk Services
by Live VHD
24/7 help desk and NOC services for MSPs: phone and ticket support plus device monitoring and patching via your RMM and PSA.
How MSPs use it: resell or bundle it for clients
About
Live Virtual Help Desk (LVHD), the industry’s premier helpdesk solution since 2009, delivers expert North American based support with an 85% first call resolution rate. Our Helpdesk is designed to deliver a premium helpdesk experience at a price to meet your budget. We understand that every customer has unique software applications that they use to run their businesses. We also realize that some customers can be very vocal and demanding.
AI & Automation
Helpdesk Services offers a comprehensive public API for integration and automation, allowing management of various aspects like licenses, agents, tickets, and email. No specific AI features, MCP support, or CLI are mentioned.
Selling this to clients
Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
Live VHD
3 products · View profile
Small · 1-10 employees · 17y in business
Updated Oct 27, 2026