About
Live Virtual Help Desk provides outsourced service desk, NOC and server support for a fixed monthly fee, with a channel partner program.
Products
224/7 help desk and NOC services for MSPs: phone and ticket support plus device monitoring and patching via your RMM and PSA.
Live VHD offers Network Operations Center (NOC) services, providing proactive monitoring and management of IT infrastructure.
Recent News
How do I achieve a 24/7/365 Help Desk Service in my MSP?Digital Marketing: Expectations
This blog post likely discusses strategies for MSPs to provide 24/7/365 help desk services, which is a critical aspect of managed services. It might cover leveraging white-labeled solutions or optimizing internal processes.
Read moreThe Advantages of White-Labeled Help Desk and NOC Services
The blog post highlights the benefits of white-labeled help desk and NOC services, a valuable offering for MSPs looking to expand their service portfolio without significant upfront investment and maintain their brand identity.
Read moreEnhancing Customer Satisfaction and Retention through White-Labeled Help Desk and NOC Services
The article focuses on how white-labeled help desk and NOC services can improve customer satisfaction and retention for MSPs. This includes consistent service quality, faster response times, and improved overall support experience.
Read moreVendor-providedVerify with the vendor.
Company Size
Small
Founded
2009 (17 years)
Source: Apollo, Dec 2025
Employees
1-10
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
Victoria, British Columbia, Canada
Focus Areas