richdesk
by Richdesk MSP
ITSM software with ITIL-aligned workflows and a self-service portal for logging and triaging tickets.
How MSPs use it: run it yourself or resell it
Last checked 2 weeks ago
About
We have dedicated ourselves to building and developing a suite of service desk tools focused solely on helping you improve the IT support you offer customers. This laser-focus means that richdesk is completely dedicated to IT service and customer support, with no distractions, no unnecessary clutter and no need for paid for bolt-ons to perform support tasks. Because giving your teams the right service desk tools lets them put customers first.
AI & Automation
Richdesk provides a public API for sending gifts, listing campaigns, send records, contacts, and transactions, allowing for integration with other systems and workflows.
Selling this to clients
MSPs both run this and sell it: you hold the console, the client pays for the seats or the service built on it.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
Richdesk MSP
1 product · View profile
Updated Oct 25, 2026