by CloudRadial
The Best Upgrade from Your PSA User PortalDon't settle for an outdated PSA user portal that clients won't use. Upgrade to Portal 365, and watch efficiency and client satisfaction soar. Portal 365 can significantly lessen your workload and stress levels by automating many time-consuming tasks related to ticketing, client communication, and reporting.
by CloudRadial
The Best Storefront for MSPsSell more with a curated e-commerce store populated with your PSA and distributor products. Provide a personalized self-service shopping experience and improve your MSP's bottom line. Build a Shopify-Like Experience!
by Invarosoft
Making customer feedback easy for MSPs. HappySat™ is a powerful customer feedback platform including CSAT and NPS® surveys designed for MSPs. Get feedback and detailed reporting integrated to your PSA.
by BizRatings
Reputation is your wealth. Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
by SmileBack
Instantly and directly measure every customer interaction to keep your finger on the pulse. Identify friction points, learn what’s going well, and fix issues before they become a bigger problem.
by Customer Thermometer
Whether you’re looking to get feedback on support tickets, turbo-boost your helpdesk insight, or simply hear more often from your customers, do it in style with a simple, engaging and enterprise-class solution.
by insight6
instant insight is your total feedback solution that analyses the feedback from your customer and your team in real time. Hundreds of brands are using instant insight to improve their CX and to boost on-line reviews.
by Delighted
Create and send NPS surveys Our NPS software is designed to respect your brand and your customers’ time. Your surveys can be delivered across multiple channels and devices, and in 30+ languages.
by SurveyMonkey
Easily spin up surveys—whether you’re a beginner or an expert—with SurveyMonkey Genius, our advanced AI based on 20+ years of data and expert methodology.
by Crewhu
Get more reviews and fix broken processes, motivate your employees, and WOW your customers!
by CloudRadial
Integrate with CloudRadial to synchronise your tickets and customers between the two platforms.
by Atlassian
Integrate with Jira Service Management to sync requests and their updates.
by Aquera
Aquera for HaloITSM seamlessly integrates leading identity directories, identity platforms, and HCM systems with HaloITSM to automate joiner-mover-leaver (JML) workflows, access requests to your Ident
by Forethought
Integrate with Forethought to create AI-powered widgets in the portal.
by HelpGhost
Integrate with HelpGhost to crush repetitive tickets, multiply your tech force, and capture every fix as searchable knowledge.
by Invarosoft
Integrate with Invarosoft to provide a best-in-class experience to your customers.
by Sherweb
A client-facing portal for managing licenses, users, and subscriptions, allowing clients to manage their cloud services.
by Servicenow
Integrate with ServiceNow to sync tickets with incidents or tasks.
by Tier 2 Tickets
Integrate with Tier2Tickets to submit tickets without passwords to remember, accounts to set up, or any technical know-how.
by Interact Software
Integrate with Interact to aid with problem management.
by MissionControl
Integrate with Mission Control NOC and HelpDesk to manage incidents after-hours.
by Splunk
Integrate with Splunk On Call to raise incidents and tickets together in both platforms.
by MSP Process
Our Microsoft Teams integration lets clients request support directly from Teams—right where they work. Conversations are instantly converted into fully documented tickets and synced with your PSA. This eliminates context loss, speeds up resolution times, and keeps everything in one place. Built for MSPs, it streamlines communication and boosts client satisfaction. Additionally, this feature supports two-way verification, with all activities logged in your PSA.
by Wiseserve Ltd
An IT Engineer in your Pocket Wiseserve are a team of tech pioneers who provide MSP on-site and remote support to Charities, businesses, and Enterprise customers with a dedicated in-house development
by CloudRadial
Reduce the time to solve your client tickets with AI and transform your entire service desk.ChatAI automatically collects ticket information, categorizes and routes requests to the appropriate teams, and seamlessly escalates to live agents when necessary.
by CloudRadial
CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.
by MSP Process
Client APP (Android and IOS) and Portal are built for MSPs to empower customers to commence chats, create or update tickets, and access a comprehensive history of prior interactions. Used in conjunction with MSPP Service Desk Automation, the Client App and Portal allow customers to interact with all tickets created in your PSA. The Portal is a web version of the Client App and can be fully branded with your MSP's logos and color scheme.
by Invarosoft
Deliver Superior MSP Customer Experiences. Invarosoft CX is the #1 MSP Client Portal, Live Chat, Identity Security platform for your PSA. Streamline support and give clients one-pane-of-glass access to their; tickets, approvals, service catalog, knowledgebase, O365 & device reports, network diagram, access training + more.
by Strategy Overview
Strategy Overview is a vCIO/QBR automation software that standardizes your stack with a clean assessment report, updates your asset warranties, and gives your clients direct access to a fully white labeled portal to manage their digital transformation strategy, IT plan, asset list, managed user list, tickets, Office 365 licenses, billing & more powered by Arya the world's first vCIO agent
by MSPwerks
SOPwerks is a cloud platform designed for Managed Service Providers (MSPs) to streamline the creation, management, and distribution of Standard Operating Procedures (SOPs). With an intuitive onboarding wizard and a robust SOP library, it enables MSPs to standardize processes, improve efficiency, and deliver consistent, high-quality services. SOPwerks also offers a white-labeled customer portal, allowing MSPs to provide their clients with a branded interface for reviewing SOPs, enhancing transparency, and building trust. The platform's customizable templates and centralized updates ensure clients always have access to the most current documentation, driving operational excellence and creating new revenue opportunities. Visit: mspwerks.com.
