CMDB (Configuration Management Database)
This category covers CMDBs, your core for tracking every piece of IT infrastructure. You will find 6 products here, from network discovery tools to service desks.
When you're looking, consider integration with your PSA. Auvik connects with both Halo PSA and Autotask PSA. Other products, like SCCM, integrate with Halo PSA to synchronize configuration items.
bitb Automated Network Discovery & Mapping uses AI for network discovery, surfacing automated insights into your infrastructure. Warranty Wizard™️ offers a public API for custom integrations.
Products
7NetBox Enterprise is a fully supported, self-hosted solution that provides infrastructure intelligence to build, run, and scale networks. It integrates with tools like VMware vCenter to streamline virtualization management and transform infrastructure documentation into an intelligent foundation for modern IT operations.
Make network automation easier with enterprise-grade hosted NetBox
True network visibility and control. In under an hour. Auvik’s lightweight collector takes minutes to install and automatically begins discovering the entire network. Combined with its intuitive design, everyone from novice techs to experienced engineers will be comfortable using our software. Real-time network mapping & inventory Quickly discover & audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as users & devices move. Automated config backup & restore on network devices Mitigate network risk with no manual effort. Deep insights into network traffic & flows Quickly solve network bottle necks & spot potential security vulnerabilities.
IT Asset Management Made Easy for MSPs. Warranty Wizard™ delivers a trusted IT Asset Management platform for MSPs. With our powerful vendor & RMM integrations you can review asset data easily and produce client reports in 1 simple click.
bitB has automated the network discovery process and dynamically creates Visio-quality Layer 1, Layer 2 and Layer 3 maps of the environment. bitB transforms the way network maps are created and maintained ensuring that administrators always have access to precise and accurate network maps. bitB saves time, increases productivity and shows the Current State of the network at any interval in time. Efficiency, accuracy, and security are critical for businesses in any industry, and bitB makes it happen while your QoS team provides personalized support and guidance.
Mint Service Desk is a powerful and flexible service management platform that transforms the way organizations handle IT support, asset management, and customer service. Designed for teams that demand simplicity without sacrificing performance, Mint empowers businesses to streamline workflows, boost responsiveness, and deliver outstanding service experiences — all from a single, intuitive interface. Whether you're a growing MSP or an enterprise IT team, Mint Service Desk adapts to your needs and scales with your ambitions.
opConfig automates configuration management, ensuring devices are configured correctly and consistently across your network.