About
PagerDuty is a digital operations management platform that helps businesses proactively manage incidents and maintain uptime. The platform provides real-time visibility, automation, and collaboration tools to resolve critical issues quickly and efficiently. PagerDuty serves a wide range of industries, including technology, healthcare, and finance.
Products
2PagerDuty Customer Service Ops improves SLAs and CSAT by facilitating collaboration and real-time visibility for customer-impacting issues.
AI agents detect, triage and fix incidents from Slack, Microsoft Teams or your IDE, connected to 750+ tools.
Recent News
Find answers faster with PagerDuty Docs: one site for engineers and the AI assistants they work with
PagerDuty has launched a unified documentation site for engineers and AI assistants, which can help MSPs quickly find information and leverage AI for more efficient operations and client support.
Read moreStop rewriting the same update with AI-Powered Incident Communications
PagerDuty's new AI-powered incident communications feature can help MSPs streamline client updates during incidents, reducing manual effort and improving communication efficiency.
Read moreThe Rundeck MCP Server: AI where your Automation lives
The new Rundeck MCP Server integrates AI with automation, offering MSPs advanced capabilities for automating operational tasks and potentially enhancing service delivery and efficiency for their clients.
Read moreSecuring The Unpredictable Future Of Enterprise AI
This article discusses the security implications of enterprise AI, a critical topic for MSPs managing client AI deployments and ensuring data integrity and compliance.
Read morePD Automation Runner: Automation That Finally Reaches Your On-Prem Stack
PagerDuty's new Automation Runner extends automation capabilities to on-premise infrastructure, enabling MSPs to provide comprehensive incident response and automation services for clients with hybrid or solely on-premise environments.
Read moreVendor-providedVerify with the vendor.
Company Size
Large
Founded
2009 (17 years)
Source: Apollo, Dec 2025
Employees
1,001-5,000
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
San Francisco, California, United States
Annual Revenue
$467.5M
Focus Areas