About
8x8 provides a unified cloud communications and customer experience platform, offering solutions for contact centers, unified communications, and communication APIs. Their platform helps businesses connect employees and customers globally, driving better business outcomes. 8x8 aims to modernize communications, maximize operational efficiency, and mitigate risk for its clients.
Products
68x8 Contact Center powers up agents with AI to simplify contact center operations and delight customers by providing tools for efficient communication and enhanced customer experiences.
8x8 Engage empowers all customer-facing teams to stay connected and support customers with ease, offering tools to improve customer support and communication across the organization.
8x8 Work connects teams and customers globally with an AI-enabled communications suite, offering a unified platform for collaboration and communication.
Integrated contact center, voice, video, chat, and APIs.
8x8 for Microsoft Teams amplifies Microsoft Teams with 8x8 communication capabilities and contact center integrations, enhancing Teams functionality with advanced features.
8x8 no-code CPaaS connects you to customers on the channels they want from one platform, providing flexible communication options without complex coding.
Recent News
Communications APIs
8x8 no-code CPaaS connects you to customers on the channels they want from one platform. Useful for MSPs to offer integrated omnichannel communication options to their customer base.
Read moreMeet 8x8 AI Studio.
8x8 AI Studio allows building AI agents pre-connected to multiple channels within the 8x8 platform, which can be leveraged by MSPs to offer advanced communication solutions to their clients.
Read moreConquer complexity with one Platform for CX.
The 8x8 Platform for CX integrates business communications and interaction data into one AI-integrated platform, potentially simplifying management and offering new service opportunities for MSPs.
Read more8x8 for Microsoft Teams
8x8 offers integrations with Microsoft Teams, allowing MSPs to enhance Teams with 8x8 communication capabilities and contact center features, providing added value to existing Microsoft environments.
Read moreFounded
1987
Employees
2k
Industry
Information Technology & Services
Headquarters
Campbell, California, United States
Focus Areas