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What's new across the MSP stack.

Latest news, blog posts, and announcements from MSP software vendors. 84 updates from the last 30 days in Monitoring & Observability.

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Monitoring & Observability: the last 30 days in a few paragraphs

84 items from vendors in this category. The summary is written from their titles and summaries, nothing else.

Kaseya5 days ago

Blog

How Kaseya simplifies Microsoft management, security and recovery

This post details how Kaseya's solutions assist IT teams, including MSPs, in streamlining Microsoft management, enhancing security, and efficiently recovering critical data to reduce operational complexity.

This article explores findings from a survey of over 1,100 IT and security professionals, highlighting key challenges like human error, budget constraints, workload, and skills gaps, providing valuable insights for MSPs managing client security operations.

Palo Alto Networks9 days ago

Blog

Observability’s AI Moment

Palo Alto Networks introduces Cortex XCOR, an AI-driven observability platform designed for autonomous response. This new product feature is highly relevant for MSPs looking to enhance their managed security services with advanced AI capabilities and automate incident response for their clients.

Netwrix10 days ago

News

Netwrix Research: 79% of Healthcare Organizations Face Security Risks Due to Gaps in Governing AI Agents and Other Non-Human Identities

Netwrix research indicates that a majority of healthcare organizations are exposed to security risks from inadequately governed AI agents and other non-human identities, providing critical insights for MSPs serving the healthcare sector to help clients mitigate these vulnerabilities.

UptimeRobot10 days ago

Announcement

Show off your uptime with SLA badges.

UptimeRobot now offers SLA badges that allow users to display live uptime targets directly on their websites, providing MSPs with a transparent tool to showcase service performance and meet client expectations.

Kaseya10 days ago

Blog

The week in breach news

The FBI declares a major incident after the FBIJobs.gov breach as Pentagon database attack exposes data of nearly three million individuals. This provides MSPs with crucial insights into current high-profile cyber threats to inform their security strategies.

Icinga11 days ago

Blog

Icinga Director 1.12 Release

This release of Icinga Director introduces full support for dictionaries, fixes a user group restore bug, and updates minimum requirements, enhancing a critical tool for MSPs managing Icinga configurations across clients.

Palo Alto Networks11 days ago

Blog

Introducing CLARA Agent: Instant Cloud & AI Risk Insights Available on Google Cloud Gemini Enterprise

Palo Alto Networks announces the CLARA Agent, offering instant cloud and AI risk insights, now available on Google Cloud Gemini Enterprise. This release, categorized under "Partners," provides MSPs with new tools to manage cloud security and AI risks for clients within the Google Cloud ecosystem.

Palo Alto Networks11 days ago

Blog

“SASE Gateway” provided by KDDI : How SP Interconnect Simplifies Closed Network Zero Trust

This customer spotlight details how KDDI, a service provider, utilizes Palo Alto Networks' "SP Interconnect" to deliver SASE Gateway services, simplifying zero trust for closed networks. This demonstrates a potential model and capability for other MSPs to leverage Palo Alto Networks' SASE solutions and partner interconnectivity.

The 2011 days ago

Blog

What's Your MSP Worth?

Given the active MSP M&A market, this article helps MSP owners understand the valuation of their business, providing insights into how to assess their MSP's worth.

SIGNL415 days ago

Blog

Critical Event Management Platforms: What They Are and What They Do

This post provides insights into Critical Event Management (CEM) platforms, explaining their role in effective incident response, which is a key service area and operational concern for MSPs.

Dynatrace15 days ago

News

Enterprise AI Is Moving Fast And Flying Blind

Forbes reports that enterprise AI adoption is accelerating rapidly but often lacks adequate visibility and control. This presents a key opportunity for MSPs to offer observability and management solutions to clients navigating complex AI deployments.

Dynatrace15 days ago

News

It passed CI. It passed your evals. The customer still got the wrong answer.

This article highlights the complexities of debugging AI agents even after successful testing, indicating a need for advanced observability. MSPs can leverage this insight to offer more comprehensive AI observability and troubleshooting services to their clients.

Dynatrace15 days ago

News

Enterprises Can’t Count Their AI Agents, Survey Finds

A recent survey reveals that enterprises are struggling to effectively count and manage their AI agents. This insight is valuable for MSPs to understand emerging client challenges in AI deployment and position their observability and management services.

ManageEngine15 days ago

Blog

[Webinar] Beyond security logs: Why operational context matters in security investigations

This webinar discusses the importance of operational context in security investigations, a critical topic for MSPs delivering security services or managing client security.

ManageEngine15 days ago

Blog

Keep your Qualys vulnerability scanner: Fix what it finds with Patch Manager Plus

This article highlights how Patch Manager Plus can integrate with and enhance existing vulnerability scanners like Qualys, offering a solution for MSPs managing client patching and security remediation.

The 2016 days ago

Blog

AI Services for MSPs: How to Get Started

This article guides Managed Service Providers on initiating and offering AI services to their clients, emphasizing the strategic advantage of early adoption in a rapidly evolving market.

ManageEngine16 days ago

Blog

Best Kubernetes monitoring tools compared in 2026: A buyer's guide for SRE, platform engineering, and ITOps teams

This buyer's guide compares the best Kubernetes monitoring tools, offering valuable insights for MSPs who manage and monitor Kubernetes environments for their clients or are looking to expand into these services.

UptimeRobot17 days ago

Announcement

Monitor Third Party Services With UptimeRobot

UptimeRobot introduces a new feature allowing comprehensive monitoring of critical third-party services, enabling MSPs to maintain a unified view and ensure the availability of their clients' external dependencies.

Kaseya17 days ago

Blog

The week in breach news

This week's digest of major cybersecurity incidents provides MSPs with insights into ongoing threat landscapes relevant to protecting their clients.

AlertOps17 days ago

Blog

Meet Ada – AI Assistant: Ask the Question, Approve the Change

AlertOps has launched Ada, an AI assistant, to enhance incident management by enabling users to ask questions and approve changes, offering MSPs a tool to improve operational efficiency and response times.

Securicom IT Solutions SA17 days ago

Blog

What if the cost of ransomware isn't the ransom?

This article discusses the comprehensive financial and operational impacts of ransomware beyond just the ransom payment, highlighting the true cost of business disruption and recovery. For MSPs, this content is valuable for educating clients on ransomware risks and justifying robust cybersecurity solutions.

Digitate17 days ago

Blog

Correlating Business and IT Events: The Path to Business Process Observability

This blog post explores how connecting business processes with IT events can lead to improved observability, a concept valuable for MSPs looking to proactively manage client IT environments and demonstrate the business impact of their services.

ManageEngine17 days ago

Blog

Fragmented Azure visibility? One Azure monitoring tool that tracks every layer

This article highlights a ManageEngine tool designed to provide comprehensive Azure monitoring, addressing fragmented visibility issues critical for MSPs managing complex client cloud environments. It suggests a solution for enhancing monitoring capabilities for Azure services.

ilert18 days ago

Announcement

ilert now supports a native Bleemeo integration

ilert has launched a native integration with Bleemeo, a comprehensive cloud monitoring platform, enabling MSPs to streamline incident management and on-call alerting across diverse client infrastructures with automatic resolution and EU data compliance.

Prey Project18 days ago

Blog

Best Android MDM Solutions: 8 Tools Compared (2026)

This comparison of 8 Android MDM solutions, including their strengths, weaknesses, and pricing, is highly valuable for MSPs who need to evaluate and select the best management tools for their clients' Android fleets.

ManageEngine18 days ago

Blog

Lessons from Microsoft's September 2026 Patch Tuesday

This article provides analysis and lessons learned from Microsoft's September 2026 Patch Tuesday, offering crucial information for MSPs responsible for timely and effective security patch deployment across client environments. It directly impacts an MSP's daily operations and security posture.

New Relic18 days ago

Blog

How to Build an SRE Agent That Actually Works (Without Blowing the Token Budget)

This guide helps MSPs manage SRE agents efficiently, focusing on cost optimization by avoiding excessive token consumption, which is critical when serving multiple clients and managing operational budgets.

New Relic18 days ago

Blog

Introducing New Relic Compound Alerts

New Relic has introduced Compound Alerts, a new feature that allows MSPs to create more sophisticated and actionable alerting policies, improving incident response and reducing noise for their managed clients.

OnPage19 days ago

Blog

On-Call Alerting vs. Mass Notification: What’s the Difference?

This article distinguishes between on-call alerting and mass notification, providing essential insights into communication strategies for urgent situations and effective incident response, highly relevant for MSPs managing client IT environments and critical alerts.

Sumo Logic19 days ago

Press Release

Sumo Logic enhances Data Pipelines, advancing its AI-first platform to lower observability and security TCO

Sumo Logic enhanced its Data Pipelines to give customers, including MSPs managing client environments, greater control over telemetry costs and value, leading to a lower Total Cost of Ownership for observability and security operations.

Veriato19 days ago

Blog

Employee Investigations: How to Close the Digital Evidence Gap

This article details how digital and behavioral evidence helps close the evidence gap in employee investigations, providing crucial context to understand security incidents. This insight is valuable for MSPs offering digital forensics, incident response, or enhanced security monitoring services to their clients.

Solarwinds19 days ago

Blog

Enterprise Service Management Is for More Than IT: HR, Facilities, and Finance Use Cases

This article explores how Enterprise Service Management extends beyond traditional IT to HR, Facilities, and Finance, offering MSPs insights into expanding their service offerings and client value.

Prey Project19 days ago

Blog

Intune location tracking limits (and how to close them)

This article details the limitations of Intune's device location tracking, particularly for macOS, and offers solutions to cover these gaps, which is crucial for MSPs managing diverse client device fleets.

OnPage19 days ago

Blog

On-Call Alerting vs. Mass Notification: What’s the Difference?

This article differentiates between on-call alerting and mass notification, providing critical insights for MSPs to refine their incident response and client communication strategies, ensuring the right people are alerted and can act quickly in urgent situations.

Prometheus Platform19 days ago

Blog

Prometheus and OpenTelemetry interoperability in 2026 - Survey results

This survey provides insights into how users collect, process, and store metrics with Prometheus and OpenTelemetry, highlighting areas of friction in their interoperability. MSPs can leverage these findings to better understand and navigate the complexities of integrating these critical monitoring tools for their clients' diverse cloud-native environments.

Augmentt19 days ago

Blog

Microsoft 365 Security Standards: Best Tools to Monitor Your Tenant

This article discusses the challenges MSPs face in monitoring Microsoft 365 security standards across multiple client tenants, outlining the shortcomings of native Microsoft tools and detailing key features for effective multi-tenant security monitoring, including client-facing reporting and drift detection.

eG Innovations22 days ago

Blog

How MSPs Can Deliver Azure Monitoring as a Managed Service

This article directly guides Managed Service Providers on effectively delivering Azure monitoring as a service, detailing how to leverage tools like Azure Monitor and Log Analytics for comprehensive telemetry. It offers strategic insights for MSPs looking to expand or refine their Azure service offerings.

ProVal Tech22 days ago

Blog

N8n for MSPs: What It Is, What It Isn’t, and When to Use It

This article explores n8n, an open-source workflow automation tool, explaining what it is and isn't, and when MSPs should consider using it to enhance their operational efficiency.

Checkmk, Inc.22 days ago

Blog

Best LogicMonitor alternatives

This article compares leading monitoring tools, including Checkmk, by delivery model (managed SaaS, self-hosted) and licensing, providing key information for MSPs evaluating solutions to manage client infrastructure or integrate into their service offerings.

ManageEngine22 days ago

Blog

How to secure Exchange Server beyond the CVE-2026-62911 fix

This article provides critical guidance on securing Exchange Server beyond a specific CVE fix, offering actionable steps for MSPs to protect client email infrastructure from evolving threats. It's vital for MSPs responsible for proactive security measures.

ManageEngine22 days ago

Blog

How to secure Exchange Server beyond the CVE-2026-62911 fix

This article provides crucial best practices and guidance for MSPs on securing Exchange Server environments, addressing post-patch vulnerabilities and strengthening client infrastructure against threats.

11:11 Systems22 days ago

Blog

Ransomware and Data Security: What MSPs Need to Know About Protecting Data

This blog post guides MSPs on enhancing data protection strategies against ransomware, covering proactive measures, incident response, and the importance of robust backup and disaster recovery plans to safeguard clients’ digital assets.

Sumo Logic23 days ago

Blog

Try Sumo Logic in minutes: see SIEM and Dojo AI agents in action

Announces a new quick trial for Sumo Logic's SIEM and Dojo AI agents, allowing MSPs to rapidly evaluate these powerful security tools for potential use in their client security offerings.

Bocada23 days ago

Blog

Backup Brief – September

This monthly brief discusses how AI is being used in cyberattacks and how backup platforms are integrating AI for automatic recovery. MSPs can use these industry insights to understand evolving threats and enhance their clients' data protection and recovery strategies.

Paessler GmbH23 days ago

Blog

What 1,088 IT Teams Told Us About Monitoring in 2026

This article shares insights from a survey of over 1,000 IT teams regarding their monitoring practices and challenges in 2026, offering valuable market intelligence for MSPs to refine their service offerings and strategic planning.

Paessler GmbH23 days ago

Blog

What 1,088 IT Teams Told Us About Monitoring in 2026

Paessler shares key findings from a 2026 survey of 1,088 IT teams, offering valuable insights into current monitoring challenges and trends that MSPs can leverage to refine their service offerings and understand client needs.

IT By Design23 days ago

Blog

Somebody Passed Me a Note

This blog post from Kam Kaila likely offers personal reflections or leadership advice, potentially providing insights into business strategies or challenges relevant to leaders within the MSP community.

eG Innovations24 days ago

Blog

Are Server Prices Driving Cloud Migration in 2026?

This blog post analyzes the rising cost of physical servers in 2026 as a new significant driver for cloud migration, providing valuable industry insights for MSPs. Understanding these market dynamics can help MSPs better advise clients on infrastructure strategies and cloud adoption.

Ente24 days ago

Blog

Your paper documents belong in Locker too

Ente's Locker now includes a feature to scan paper documents directly into PDFs within the app, which can streamline document management workflows for clients managed by MSPs.