Latest news, blog posts, and announcements from MSP software vendors. 62 updates from the last 30 days in Professional Services.
62 items from vendors in this category. The summary is written from their titles and summaries, nothing else.
HubSpot's CEO announced significant team and business changes, which could influence partner relations, support structures, or the overall strategic direction for MSPs working with HubSpot.
Read moreThis article explores the use of AI agents for digital marketing, focusing on how to scale campaign execution. For MSPs offering marketing services or managing their own lead generation, new HubSpot AI capabilities can be crucial for automation and efficiency.
This post details how Kaseya's solutions assist IT teams, including MSPs, in streamlining Microsoft management, enhancing security, and efficiently recovering critical data to reduce operational complexity.
Read moreThis article offers critical insights into the potential pitfalls of AI coding agents, including increased costs and quality issues, which is highly relevant for MSPs managing client infrastructure or integrating AI tools.
Read moreThis article discusses the limitations of traditional security questionnaires and proposes more effective alternatives. MSPs can use these insights to improve their own vendor assessment processes and better advise clients on evaluating third-party risks.
Read moreThis article explores findings from a survey of over 1,100 IT and security professionals, highlighting key challenges like human error, budget constraints, workload, and skills gaps, providing valuable insights for MSPs managing client security operations.
Read moreThis article provides insights for MSPs on how their leadership needs evolve as the business scales, specifically using an MSP example planning to double its revenue.
Read moreThe FBI declares a major incident after the FBIJobs.gov breach as Pentagon database attack exposes data of nearly three million individuals. This provides MSPs with crucial insights into current high-profile cyber threats to inform their security strategies.
Read moreThis article analyzes the 2026 Gartner Market Guide for MDR, providing crucial insights into the evolving landscape of managed detection and response services, which is highly relevant for MSPs developing their security offerings or evaluating vendor partnerships.
Read moreThis post highlights that most MFA implementations are susceptible to real-time proxy phishing attacks, emphasizing the need to assess whether MFA can be relayed, not just if it's present. MSPs should take note to strengthen client security against advanced phishing techniques.
Read moreIT leaders weigh in on discussions about AI extinction, offering perspectives and considerations relevant for MSPs advising clients on the strategic implications and responsible adoption of AI.
Read moreThis article details how multi-tenant threat detection works for Managed Service Providers, showcasing how a single threat actor can impact multiple tenants and how to correlate these events. It's directly relevant to MSP security operations and managing client environments.
Read moreThis week's digest of major cybersecurity incidents provides MSPs with insights into ongoing threat landscapes relevant to protecting their clients.
Read moreThis article provides guidance on effectively onboarding virtual hires, a crucial process for MSPs building their own remote teams or advising clients on virtual staffing. It emphasizes structured onboarding to ensure quick contribution from virtual staff.
Read moreThis article discusses the complexities of navigating various compliance frameworks (like CMMC, HIPAA, and NIST) in the evolving landscape of AI. It offers critical insights for MSPs on how AI impacts existing cybersecurity and compliance requirements, crucial for advising clients and adapting service offerings.
Read moreThis article discusses the challenges of navigating various compliance frameworks (CMMC, HIPAA, NIST, ISO) in the context of AI, providing industry insights crucial for MSPs to advise clients and adapt their cybersecurity services to evolving regulations.
Read moreMnemonic was chosen as a cybersecurity provider for a national SOC initiative in Sweden, highlighting its expertise in managed security services that could be of interest to MSPs seeking advanced security solutions or partnerships.
Read moreA critical vulnerability allowing remote code execution in F5 BIG-IP APM is actively being exploited, requiring immediate attention from MSPs managing client infrastructure to apply patches and ensure security.
Read moreThis article discusses how Apple's Find My network can be "hijacked" to share data, providing MSPs with critical security intelligence to advise clients and implement protective measures regarding device management and data privacy.
Read moreThis analysis provides a deep dive into the emerging Storm ransomware group, offering its threat profile, probable TTPs, IOCs, and critical incident response guidance. MSPs can use this intelligence to proactively protect clients from this active threat.
Read moreHack The Box introduced HTB PRO, a new comprehensive cyber training plan, offering MSPs a potential solution for upskilling their cybersecurity teams or integrating advanced training into their service offerings for clients.
Read moreThis article explains cloud-managed access points, detailing their operational mechanics and suitable deployment scenarios, which is crucial for MSPs in designing and managing client network infrastructure.
Read moreThis article directly addresses managed service providers, discussing strategies for growth and building a scalable business. It provides industry insights relevant to IT service providers focused on expansion.
Read moreBigger Brains releases a new course focused on credit card security for frontline employees. This training is valuable for MSPs assisting clients with PCI compliance and general security awareness to combat payment fraud.
Read moreThis article details the new integration of Google Threat Intelligence with Wiz findings, providing MSPs with enhanced context for security incidents and clarifying licensing aspects for combined services.
Read moreThis post highlights how outsourced staffing can enhance efficiency and prevent service lapses for businesses, directly addressing pain points like missed calls and unreturned emails common for MSPs. It's highly relevant for MSPs looking to improve their own operations or provide value to clients.
Read moreThis post outlines a framework for scaling AI to achieve business outcomes, offering valuable strategic guidance for MSPs looking to implement AI solutions for themselves or their clients.
Read moreThis post demystifies Cisco's Firepower Next-Generation Firewall platform, clarifying its components and usage, providing critical technical insights for MSPs managing client network security.
Read moreThis article explores n8n, an open-source workflow automation tool, explaining what it is and isn't, and when MSPs should consider using it to enhance their operational efficiency.
Read moreThis post discusses how AI Governance can become a standard offering for MSPs, enabling new avenues for value creation and service expansion, a crucial step for MSPs looking to evolve their service catalog.
Read moreGTIA's recap of Rev.io Summit 2026 highlights discussions among MSPs and service providers on AI, automation, operational efficiency, and growth, emphasizing opportunities for those adopting new services.
Read moreThis blog post guides MSPs on enhancing data protection strategies against ransomware, covering proactive measures, incident response, and the importance of robust backup and disaster recovery plans to safeguard clients’ digital assets.
Read moreThis article offers strategies for Managed Service Providers (MSPs) to overcome the common objection, "We already have an IT guy," when prospecting for new managed IT services clients.
Read moreThis post underscores the critical importance of rapid initial response during a cyberattack, offering strategic insights for MSPs to optimize their incident response plans and minimize the impact of security breaches for their clients.
Read moreThis blog post from Kam Kaila likely offers personal reflections or leadership advice, potentially providing insights into business strategies or challenges relevant to leaders within the MSP community.
Read moreThis article discusses how AI's ability to provide technical answers shifts an MSP's primary value to applying judgment, leveraging client context, and managing risk tolerance.
Read moreThis article details the cost and requirements for CISSP certification in 2026, offering insights for MSPs on investment in advanced cybersecurity expertise for their staff.
Read moreHubSpot has deepened its partnership with OpenAI, focusing on bringing AI transformation to SMBs, which provides MSPs with enhanced tools and capabilities to integrate AI-powered solutions into their services for HubSpot-using clients.
Read moreHubSpot announced its most foundational product release for Fall 2026, introducing significant platform changes that MSPs should understand to effectively manage and optimize client HubSpot instances and services.
Read moreThis post provides insights into call preparation strategies for security companies to effectively book commercial security site surveys, offering general sales guidance that might be applicable to MSPs selling security solutions.
Read moreThis article discusses AI gateways that enable secure employee use of AI tools while maintaining control, offering valuable insights for MSPs looking to provide secure AI integration and management services to their clients and navigate compliance.
Read moreThis article delves into the financial considerations of staff augmentation for expanding businesses, offering key insights for MSPs who are themselves growing or helping clients manage their scaling workforce needs. It clarifies the true costs beyond initial hiring.
Read moreThis podcast explores the critical governance shift MSPs need to adopt, focusing on achieving visibility before implementing blocking measures, particularly relevant for IT service providers navigating AI and security challenges.
Read moreGTIA's acquisition of The ASCII Group expands its global member community and increases investment in the IT channel, significantly impacting the landscape for MSPs and IT solution providers.
Read moreTargeting MSP leaders, this post explores the 'productivity trap' that can stall growth after an initial phase, offering strategies to overcome it.
Read moreThis article discusses common challenges in enterprise email marketing and highlights HubSpot's advanced features designed for larger organizations, offering insights for MSPs on positioning HubSpot solutions to their upmarket clients.
Read moreScaled Agile is hosting a two-day summit with keynotes focused on AI-Native SAFe. This event is relevant for MSPs looking to understand the future direction of SAFe, potential new product features, and how AI integration might impact their clients' agile transformations or their own service offerings.
Read moreThis article provides insights into cybersecurity risks specific to the healthcare sector, covering threats like ransomware and phishing, which is crucial for MSPs managing IT for healthcare clients to understand and mitigate.
Read moreThis educational piece explains the concept of 'Agentic Harness' in AI, providing foundational knowledge essential for MSPs who need to understand and potentially deploy new AI technologies for their services or clients.
Read moreThis article offers strategies for MSPs to generate recurring revenue by effectively leveraging intelligence, FinOps practices, and autonomous AI solutions, providing pathways for significant business growth.
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