ilert is a Germany-based incident management platform that leverages AI to enhance the incident response lifecycle for digital services. Founded in 2009, ilert was developed to improve traditional alerting and on-call management systems, providing a more integrated solution that connects seamlessly with existing monitoring and collaboration tools. The platform offers a comprehensive incident management solution that includes alerting, on-call scheduling, and escalation policies. ilert Responder, an AI-powered agent, analyzes incidents in real time, merging similar alerts to help teams focus on critical issues. It supports multi-channel notifications, including SMS, voice calls, and messaging apps, ensuring that alerts reach the right person promptly. ilert also integrates with various tools like Jira, ServiceNow, and Slack, facilitating smooth workflows for engineering and operations teams. With features like heartbeat monitoring and intelligent alert grouping, ilert aims to reduce noise and improve operational reliability, helping organizations maintain high uptime and deliver effective digital experiences.