ServiceNow is an enterprise cloud computing company founded in 2004 and based in Santa Clara, California. It focuses on workflow automation and digital transformation solutions that enhance operations and service delivery across various business functions, including IT, HR, and customer service. The company's main offering is the Now Platform, a low-code development environment that allows businesses to create custom applications and automate workflows efficiently. This platform incorporates artificial intelligence, machine learning, robotic process automation, and performance analytics to improve operational efficiency. ServiceNow's product portfolio includes IT Service Management, IT Operations Management, IT Asset Management, Security Operations, Governance, Risk, and Compliance, Human Resources Service Delivery, Customer Service Management, and Field Service Management. ServiceNow serves a diverse range of industries, such as government, healthcare, telecommunications, and financial services. It has established strategic partnerships with companies like Celonis and NVIDIA to enhance its automation and AI capabilities. Since going public in 2012, ServiceNow has become a Fortune 500 company, recognized for its innovative approach to IT service management and enterprise-wide workflow automation.
Updated 1 week ago
Servicenow
ServiceNow's Autonomous Workforce introduces AI specialists assigned to roles with business context and permissions to handle workflows end-to-end. This could enable MSPs to offer more comprehensive, AI-powered managed services to their clients.
Read moreFounded
2004
Employees
27k+
Industry
Information Technology & Services
Headquarters
Santa Clara, California, United States
Focus Areas
Servicenow
ServiceNow EmployeeWorks, an AI front door that finishes work, has been launched. This could be integrated by MSPs to offer enhanced employee experience solutions and automate tasks for their clients, reducing overhead and improving efficiency.
Read more
