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ServiceNow Otto

by Servicenow

ServiceNow Otto is an AI experience designed to get work done across an organization by leveraging the existing ServiceNow platform.

AIMCP

How MSPs use it: resell or bundle it for clients

About

ServiceNow Otto is an AI experience designed to get work done across an organization by leveraging the existing ServiceNow platform.

AI & Automation

AIMCP

ServiceNow Otto for Code offers generative AI for code suggestions, and ServiceNow Otto for Creator provides generative and agentic AI capabilities for development. It also supports Model Context Protocol (MCP) servers for AI applications.

Selling this to clients

Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.

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Servicenow

6 products · View profile

Large · 5,000+ employees · 22y in business

Updated Oct 17, 2026