Latest news, blog posts, and announcements from MSP software vendors. 78 updates from the last 30 days in Development & Automation.
78 items from vendors in this category, blog only. The summary is written from their titles and summaries, nothing else.
This article explores the use of AI agents for digital marketing, focusing on how to scale campaign execution. For MSPs offering marketing services or managing their own lead generation, new HubSpot AI capabilities can be crucial for automation and efficiency.
Read moreThis article discusses the critical need for technical guardrails beyond simple prompts to secure AI agents in MSP environments, addressing risks like AI errors, manipulation, and un-auditable decisions. It highlights architectural questions for any agentic system to prevent regulatory failure modes.
This article reviews various customer retention management software options. MSPs might find this useful when evaluating tools for their own client management or when recommending solutions to their business clients.
Read moreHostinger Ecommerce now integrates with Shiprocket, offering India-based store owners a simpler way to manage shipping directly from their Ecommerce dashboard, which could be an important feature for MSPs managing client e-commerce sites.
Read moreA discussion of various AI tools designed for writing emails. MSPs could leverage these tools for their own marketing campaigns or suggest them to clients looking to enhance their email communication efficiency.
Read moreThis article provides insights into implementing AI-driven ticketing systems, which can significantly enhance the efficiency and service delivery of MSPs managing client support operations. It offers guidance on leveraging automation to improve helpdesk functions and client satisfaction.
Read moreBunny.net has launched a new CDN Load Balancer, enabling multiple origin servers to work together for enhanced website and application reliability and performance, a key feature for MSPs managing client infrastructure.
Read moreThis post warns MSPs against exposing customer PII to third-party AI models, highlighting the significant compliance obligations under regulations like GDPR and HIPAA. It emphasizes the necessity of robust data protection strategies for MSPs handling client data with AI.
Read moreThis article provides a foundational understanding of how RPA and AI collaborate to power intelligent automation, which is essential knowledge for MSPs developing or expanding their automation service offerings. It helps MSPs strategize on implementing advanced automation for client solutions.
Read moreLearn why Autotask Resource Planner often fails to resolve dispatch chaos in MSPs and identify common configuration issues that hinder efficient resource allocation.
Read moreThis post outlines product updates for Hostinger Reach, AI Builder, Agent, Ecommerce, Domains, and critically, Agency hosting, which is directly relevant for MSPs managing client services.
Read moreReplit is acquiring Atta to integrate interactive charts into chat, empowering users to easily explore data, understand changes, and communicate insights. This expansion of Replit's platform capabilities, particularly in data analysis, could enable MSPs to offer enhanced data analytics and reporting solutions or develop custom business intelligence tools for their clients.
Read moreThis article discusses emerging AI threats within Microsoft 365, providing crucial insights for MSPs managing clients' M365 environments and ensuring robust security postures.
Read moreThis article discusses automating staff onboarding processes using Formstack within Salesforce. This could be relevant for MSPs looking to optimize their own internal HR workflows or to provide such automation solutions to their clients who use Salesforce.
Read moreThis guide is highly relevant for MSPs looking to deploy and manage AI solutions for multiple clients, offering crucial insights into scaling and orchestrating AI agents effectively. Understanding these principles is key for MSPs to deliver robust and scalable managed AI services.
Read moreBunny Optimizer now includes 'Agent Readability', an AI-powered feature designed to automatically enhance website content readability, offering MSPs a tool to improve client site engagement and SEO without manual overhauls.
Read moreLearn how to configure WordPress transactional emails via SMTP.com using Gravity SMTP, a critical skill for MSPs managing client email infrastructure and ensuring deliverability.
Read moreThis guide demonstrates how MSPs can leverage AI for no-code app development, enabling them to quickly prototype or deliver custom applications for clients, or streamline internal tool creation, enhancing service offerings.
Read moreThis post reviews the top no-code platforms, providing MSPs with insights into tools for building client portals, internal applications, or for offering rapid development solutions to their customers without extensive coding.
Read moreThis post discusses the challenges and technical debt associated with PowerShell scripts in identity management within Microsoft environments, offering valuable insights for MSPs seeking to modernize their identity automation and reduce operational complexities for clients.
Read moreCursor announced enhanced token efficiency for its AI agents, allowing for longer and more complex automated tasks. MSPs leveraging Cursor for client development or operational automation can expect improved performance and potentially reduced costs for their AI-driven solutions.
Read moreCursor launched new bots to automate deployment rollouts and security reviews. This feature is highly relevant for MSPs looking to enhance efficiency, consistency, and security in managing client systems and applications.
Read moreExpired SSL certificates can cost MSPs significant unbilled emergency labor. Discover how using Autotask's built-in asset tracking functionality can prevent these financial losses.
Read moreThis article details the major product features and updates unveiled at UiPath FUSION 2026, which are critical for MSPs to understand for their service offerings and client implementations.
Read moreThis article provides a 6-step guide for MSPs to perform an AI visibility audit for their brand or clients using Semrush, detailing how to deliver the report and potentially offering a new service opportunity for IT service providers.
Read moreThis article underscores the critical need for tamper-evident audit logs for AI agents, providing MSPs with verifiable evidence of AI actions like password resets or user provisioning. Such logs are essential for defending against liability and surviving audit scrutiny.
Read moreThis article highlights the increasing competitive liability of fragmented communication tools, especially with the rise of AI agents, offering insights for MSPs managing client communication stacks and advising on integrated solutions.
Read moreThis article discusses how Apple's Find My network can be "hijacked" to share data, providing MSPs with critical security intelligence to advise clients and implement protective measures regarding device management and data privacy.
Read moreThis guide helps MSPs manage SRE agents efficiently, focusing on cost optimization by avoiding excessive token consumption, which is critical when serving multiple clients and managing operational budgets.
Read moreNew Relic has introduced Compound Alerts, a new feature that allows MSPs to create more sophisticated and actionable alerting policies, improving incident response and reducing noise for their managed clients.
Read moreDetails product updates for Hostinger Agent, Ecommerce, Email, and WordPress, including a new three-day feature for Hostinger Agent on WhatsApp, potentially useful for MSPs managing these services for clients.
Read moreThis article introduces 'Jev,' an AI tool that could be relevant for MSPs looking to leverage new AI capabilities in their web development or content management services for clients. Understanding new AI tools like Jev helps MSPs evaluate potential additions to their technology stack or service offerings.
Read moreThis post explores top B2B marketing automation platforms. MSPs, being B2B businesses, can use this information to optimize their own marketing strategies or to advise clients on selecting robust automation solutions.
Read moreThis article discusses the challenges for IT professionals and MSPs in keeping pace with rapid technological changes, specifically focusing on AI-driven patch management, and provides insights on how to manage this 'absorption gap' to maintain operational efficiency.
Read moreThis post announces new features for Intellistack, a no-code platform from Formstack. MSPs need to stay informed about product updates for platforms they manage or recommend to clients, or use for their own internal operations, to leverage new capabilities and efficiencies.
Read moreThis workflow demonstrates how MSPs can utilize Semrush data and Claude AI to improve brand visibility within AI answers by optimizing citation outreach, a valuable technique for their own online presence or for client projects.
Read moreThis article explores n8n, an open-source workflow automation tool, explaining what it is and isn't, and when MSPs should consider using it to enhance their operational efficiency.
Read moreThis article outlines key mobile app development trends for 2026, offering MSPs valuable insights to advise clients on digital strategy, manage mobile-centric solutions, or anticipate client support needs related to evolving app technologies.
Read moreThis article offers strategies for Managed Service Providers (MSPs) to overcome the common objection, "We already have an IT guy," when prospecting for new managed IT services clients.
Read moreEnte's Locker now includes a feature to scan paper documents directly into PDFs within the app, which can streamline document management workflows for clients managed by MSPs.
Read moreMany MSPs incorrectly attribute dispatching problems to staffing, when often it's a configuration issue. This post explains how to fix your Autotask dispatching setup to improve MSP resource allocation.
Read moreIntroduces a new connectivity layer for AI agents, offering governed, secure connections to enterprise systems, essential for MSPs building robust and secure automation solutions for clients.
Read moreSquarespace has launched SMS Campaigns, a new marketing feature allowing businesses to engage directly with customers via text. MSPs can leverage this for client marketing strategies and manage these campaigns as part of their services, offering an expanded suite of client management.
Read moreMailgun has updated its Stats API and Tags API, offering more granular email data (hourly resolution), unique click/open tracking per tag, and the ability to add tag descriptions. These enhancements enable MSPs to better monitor, analyze, and report on client email performance and deliverability.
Read morecPanel & WHM v138 introduces new cPanel AI features, which could provide Managed Service Providers with advanced tools for automation, enhanced efficiency, and smarter hosting management, directly impacting their operational capabilities.
Read moreThis post provides insights into call preparation strategies for security companies to effectively book commercial security site surveys, offering general sales guidance that might be applicable to MSPs selling security solutions.
Read moreThis e-book explains agentic AI, the next step in automation, and how to utilize it for fully autonomous operations, providing key industry insights for MSPs looking to offer advanced automation services.
Read moreThis article provides critical insights for UK and Australian MSPs on data sovereignty, Cyber Essentials, and data residency when selecting a Business Intelligence or reporting platform. It helps MSPs understand compliance requirements for their BI operations.
Read moreNew Relic Lens, a new observability feature, has reached General Availability, offering MSPs enhanced capabilities to visualize and analyze data for their managed environments, streamlining troubleshooting and reporting.
Read moreThis guide details Squarespace's new AI tools, offering functionalities that MSPs can implement and manage for their clients' websites to enhance content creation, SEO, and user experience. Staying current with these tools is crucial for MSPs providing web management and optimization services.
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