Latest news, blog posts, and announcements from MSP software vendors (51 updates from the last 30 days)
This article highlights the impending cost crisis for CIOs due to unmonitored agentic AI token consumption, mirroring past cloud bill issues. MSPs can position themselves to help clients manage these emerging AI costs and shadow IT, offering valuable cost-optimization and observability services.
Read moreRapidFort and ReversingLabs partnered to release Open-Source Dependency Libraries, combining software curation with third-party validation to provide safe package catalogs, a crucial enhancement for MSPs managing client software supply chain security.
Read moreiboss has launched a new free AI Security Platform, offering organizations and MSPs complete visibility and control over the AI tools used by their personnel, providing a valuable tool for managing client security.
Read moreIntruder has introduced a Free plan for its exposure management suite, providing MSPs and security teams with ongoing access to professional-grade vulnerability management, cloud security, and attack surface management tools at no cost for client environments.
Read moreA new report highlights a rise in ransomware incidents across Europe, with the manufacturing sector being the most significantly affected. This insight is highly relevant for MSPs, particularly those serving manufacturing clients, to prioritize security and allocate resources effectively against current threats.
Read moreGravity Forms 2.10.5 has been released, containing a number of important updates and fixes. This maintenance release is critical for MSPs to ensure the security, stability, and optimal performance of client WordPress sites.
Read moreGravity Flow 3.1 is released with a new Choice Routing step and a 'Send to Step' bulk action. MSPs can leverage these enhancements to build more efficient and sophisticated workflow solutions for their clients.
Read moreSilent Push has announced a partnership with Vexelon, expanding its preemptive cyber defense solutions into the Western Balkans, which could open new opportunities for local MSPs seeking to provide advanced security to their clients.
Read morePipedrive's new native Model Context Protocol (MCP) server allows secure integration of CRM workflows with AI assistants like ChatGPT, enabling MSPs to deploy and manage advanced AI-driven solutions for client CRM systems. This feature provides secure data sharing capabilities crucial for MSPs managing client data and AI integrations.
Read moreThis article highlights critical cybersecurity needs like endpoint visibility and faster patching, providing valuable industry insights and best practices directly applicable to MSPs managing client security, even though the specific focus is federal.
Read moreAvePoint's recent research indicates significant AI visibility gaps and increasing enterprise reliance on AI agents. This highlights a critical need for MSPs to develop and offer services around AI governance, security, and management to their clients, aligning with the evolving digital workplace.
Read moreBased on Black Kite's European Cyber Threats Report, this article highlights that ransomware gangs are increasingly targeting third-party suppliers in Europe. This insight is crucial for MSPs to strengthen supply chain security measures and protect their clients from escalating third-party risks.
Read moreTwo key members of the Lapsus$ hacking group have been sentenced in the U.K. for their involvement in high-profile cyberattacks. This news reinforces the ongoing efforts by law enforcement against cybercriminals, offering MSPs context on the legal repercussions faced by threat actors and underscoring the importance of robust cybersecurity practices.
Read moreReports indicate the notorious AlphV/BlackCat ransomware gang is advocating for a cartel-like structure among cybercriminals to resist law enforcement, highlighting the evolving and organized nature of cyber threats. This intelligence is crucial for MSPs to understand advanced persistent threats and strengthen their clients' defenses against sophisticated ransomware attacks.
Read moreThis new MCP Connector for Bonsai by Zoom provides AI-powered capabilities specifically for managing client businesses, offering MSPs a tool to enhance their service delivery and client operations.
Read moreThis report highlights how AI is leading to real business outcomes for Go-To-Market (GTM) teams. MSPs using HubSpot's GTM tools may find this data useful for optimizing their own strategies and for advising clients on AI adoption.
Read moreExternal news coverage highlights performance issues on World Cup websites, underscoring the general importance of robust web performance management, a key service area for MSPs. This serves as a reminder for MSPs to prioritize monitoring and optimization of client web applications.
Read moreThis article discusses the strategic importance of observability as the foundational reliability layer for AI-driven autonomous operations. It provides valuable industry insight for MSPs on future IT service trends, helping them evolve their service portfolio to include advanced AI and observability solutions for clients.
Read moreGravity Forms announces the 3.0 beta release, introducing international phone formats and accessibility by default. This significant core product update is relevant for MSPs managing client websites, especially those with global or accessibility compliance needs.
Read moreApple has significantly increased prices across its hardware lineups, including Macs and iPads, due to global memory and storage shortages driven by AI demand. This directly impacts MSPs' hardware procurement costs, client budgeting, and the pricing of their device management services for Apple ecosystems.
Read moreThis interview details the leadership transition at Ingram Micro Canada, featuring insights from both the outgoing and incoming heads. Such changes at a major distributor like Ingram Micro can impact channel strategy and partner programs, making it relevant for MSPs who leverage distributors for their services and solutions.
Read moreAwardco announced a new Revolut integration, enabling local-currency rewards for global teams, which could be relevant for MSPs managing client HR systems or supporting international employee experience platforms.
Read moreSonicWall is making advanced AI-driven cybersecurity technology available to mid-market and SMBs, enabling MSPs to offer cutting-edge protection to their client base.
Read moreNetwrix announced new AI governance capabilities designed for hybrid Microsoft environments, providing MSPs with enhanced tools to manage client security and compliance in complex AI-driven landscapes and bolster their service offerings.
Read moreSilent Push has partnered with CDL Cyber Intelligence to expand its preemptive cyber defense offerings in the United Kingdom, providing new avenues for UK-based MSPs to access and deliver robust security solutions.
Read moreThis research highlights high AI adoption in CX but also the continued importance of human support, offering MSPs valuable insights into market trends for advising clients on CX strategy and AI integration.
Read moreThese new tools for Zoom Virtual Agent enable MSPs to more efficiently build, deploy, and optimize AI agents, streamlining client contact center and support solutions.
Read moreZoom's new AI agents, including an AI On-Prem solution tailored for regulated enterprises, are highly relevant for MSPs serving clients with strict compliance and data residency needs.
Read moreWazuh announced a strategic partnership with Cloud Carib, a cybersecurity service provider, demonstrating how Wazuh's XDR solution is being integrated to enhance SOC services, offering a model for MSPs to expand their security offerings.
Read moreA podcast discussion covering Zero Trust, Multi-Cloud Platforms, and the risks of Agentic AI offers MSPs insights into critical security and networking trends. This helps MSPs stay ahead in protecting client environments from evolving threats.
Read moreCRN reports on NinjaOne's substantial valuation and investor interest, indicating strong company health and potential for future innovation within the managed services space, which is positive for partner MSPs.
Read moreHubSpot introduces Revenue Hub, a new solution consolidating quote-to-cash processes into one place. This is highly relevant for MSPs looking to streamline their sales, billing, and financial operations within the HubSpot ecosystem.
Read moreDocusign launched a new Slack app, integrating agreement intelligence and workflows directly into the communication platform. This is relevant for MSPs managing Docusign for clients, as it introduces new deployment and support considerations for a widely used business tool.
Read moreGiacom received five industry awards for initiatives like Imagine Nation, Easy Switching, and its Cloud Market and Cloud Market Tools, signaling strong recognition for platforms used by partners.
Read moreThis article from Unite.AI provides insights into optimizing cloud spending for AI workloads, a crucial area for MSPs managing client infrastructure and looking to deliver cost-efficient AI solutions.
Read moreThis article discusses OpenAI's channel entry, NinjaOne's significant valuation, and strategic advice for MSPs on selling expertise over mere product usage, making it highly relevant for business strategy and vendor insights.
Read moreThis article discusses the significant valuation of NinjaOne, the entry of OpenAI into the channel, and provides strategic advice for MSPs to differentiate by selling judgment rather than just models.
Read moreThis article discusses critical industry trends like AI entering the channel and emphasizes strategic advice for MSPs on how to leverage new technologies, alongside NinjaOne's significant valuation, offering broad relevance for MSP business strategy.
Read moreThis major Shopify platform update, the Spring '26 Edition, introduces over 150 new features and capabilities. MSPs should review these changes as they can impact client store management, integrations, and strategic consulting for their e-commerce operations.
Read moreThis article showcases innovative applications leveraging the new Catalog API and Universal Commerce Platform (UCP) introduced in the Spring '26 Edition. MSPs focused on custom development and integration can use these examples to understand new possibilities and architect solutions for their clients.
Read moreAs part of the Spring '26 Edition, Shopify announced foundational rebuilds to the platform under every app and capabilities for building end-to-end agentic commerce. This is highly relevant for MSPs offering development, integration, or custom app services, enabling new solution opportunities.
Read moreThis news highlights a partnership between Wazuh and The Team Phoenix Group, a cybersecurity services provider, showcasing how Wazuh serves as a key solution for delivering security monitoring and response, relevant for MSPs enhancing their own service portfolios.
Read moreOpti9 Technologies has become the exclusive North American distributor for Virtuozzo, a VMware alternative, expanding access to enterprise-grade virtualization and cloud infrastructure solutions for MSPs across the U.S. and Canada.
Read more11:11 Systems launched a new Managed Kubernetes Service designed to simplify container orchestration and management. This service offers a fully managed platform for deploying and scaling containerized applications, presenting a new offering that MSPs can leverage or resell to their clients.
Read moreSalesforce is acquiring Fin, Intercom's AI agent technology. This major acquisition could significantly impact future product roadmaps, integrations, and partner opportunities for MSPs utilizing or considering Intercom's AI solutions for clients.
Read moreNinjaOne secured $400 million in funding, elevating its valuation to $12.3 billion, and announced plans for expansion into Australia and New Zealand, signaling strong growth and market position for MSP partners.
Read moreNew HubSpot AEO (AI Engine Optimization) data reveals that buyers using AI search are more likely to make a purchase. MSPs can leverage this insight to optimize their marketing and sales strategies, particularly their online presence and content for AI-driven search.
Read moreThe Small Business Administration (SBA) is auditing its Economically Disadvantaged Women-Owned Small Business (EDWOSB) program and proposing changes to the 8(a) Business Development Program's eligibility, requiring verifiable proof of social disadvantage. These updates affect small businesses, including MSPs, seeking federal contracts and raise questions about the audit's sensitive data collection methods.
Read moreConnectSecure announced a new distribution partnership with TD SYNNEX, making its solutions more accessible to MSPs through a major distributor.
Read moreThe 2026 Netwrix Data and Identity Security Report reveals that AI adoption is outpacing readiness, creating a significant breach gap, offering critical industry insights for MSPs to understand emerging client risks and refine their security strategies.
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