About
Founded in 2005, 3CX is a global leader in business communications, offering a comprehensive Enterprise AI Phone System. Their solutions encompass IP phone systems, hosted PBX options, built-in contact center functionalities, and integrated AI capabilities, including Agentic AI for call routing and Grok (xAI) for transcription, summaries, and sentiment analysis. These offerings are designed to streamline communication, enhance efficiency, and reduce costs for businesses of all sizes.
Products
7An AI-powered call analytics feature within 3CX that includes call & voicemail transcription, summaries, and sentiment analysis to provide actionable business insights.
A low-cost contact center solution integrated within the 3CX Phone System, offering comprehensive functionality without additional per-agent costs.
A fully managed and controlled, low-cost hosted PBX solution with reliable infrastructure and competitive pricing, ideal for businesses looking for 3CX to host and maintain their system on a dedicated instance.
World-class mobile apps for Android, iOS, and Web offer secured communications for the whole team, enhancing mobility and remote work capabilities.
Accelerate your businesses growth with 3CX phone system. Don’t just rely on phone calls but communicate using Live Chat, Facebook messenger, SMS and video conferencing. All this from a single client so no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP phone.
Allow businesses to port existing phone numbers and reduce upfront costs using 3CX with SIP trunk providers.
A tailored version of 3CX designed for small offices with up to 10 users, offering big business features at a small business cost, and with no contract required.
What changed
- Catalog quality
Recent News
Manage 3CX Browser and PWA Permissions Centrally
This technical guide helps administrators, including MSPs, centrally manage browser and PWA permissions (microphone, camera, notifications) for 3CX across Windows, macOS, and ChromeOS, streamlining deployments and user setup for managed devices.
Read moreUse 3CX Trials to Build, Test and Convert Customer Systems
This guide directly assists 3CX Partners, including MSPs, in leveraging trials for lead generation, pre-building client systems, and seamlessly converting successful evaluations into production deployments.
Read moreChoose OpenAI or xAI Grok to Power 3CX AI Agents
3CX V20 Update 10 now allows administrators, including MSPs, to select between OpenAI and xAI Grok as Realtime API providers for 3CX AI Agents, offering greater flexibility and choice in configuring AI capabilities for clients.
Read more3CX+ Odoo CRM: Now Natively Integrated with 3CX
This announcement details the native integration of Odoo CRM with 3CX Version 20 Update 10, simplifying deployment and management for MSPs by eliminating custom templates and third-party middleware. MSPs can now connect 3CX to Odoo for clients in minutes, enhancing their service offering and reducing integration complexity.
Read more3CX Programmable Extensions: Choose Your AI Provider
3CX Programmable Extensions now allow integration with various AI providers (OpenAI, xAI, Google Gemini, Alibaba Cloud Qwen) for AI agents on live calls, offering MSPs new opportunities to build and offer advanced, customized AI-driven communication solutions to their clients. This opens doors for specialized service offerings and differentiation.
Read moreFounded
2005
Employees
150
Industry
Information Technology & Services
Headquarters
Egkomi, Nicosia, Cyprus
Focus Areas