Founded in 2005, 3CX is a global leader in business communications, offering a comprehensive Enterprise AI Phone System. Their solutions encompass IP phone systems, hosted PBX options, built-in contact center functionalities, and integrated AI capabilities, including Agentic AI for call routing and Grok (xAI) for transcription, summaries, and sentiment analysis. These offerings are designed to streamline communication, enhance efficiency, and reduce costs for businesses of all sizes.
Updated 2 days ago by AI
Integrate with 3CX to seamlessly integrate both inbound and outbound calls.
The V20 Update 9 Release Candidate includes a new xAI Grok 4.3 model for AI transcription, which can enhance automation and efficiency for MSPs managing communications for their clients.
Read moreFounded
2005
Employees
150
Industry
Information Technology & Services
Headquarters
Egkomi, Nicosia, Cyprus
Focus Areas
An AI-powered call analytics feature within 3CX that includes call & voicemail transcription, summaries, and sentiment analysis to provide actionable business insights.
A low-cost contact center solution integrated within the 3CX Phone System, offering comprehensive functionality without additional per-agent costs.
A fully managed and controlled, low-cost hosted PBX solution with reliable infrastructure and competitive pricing, ideal for businesses looking for 3CX to host and maintain their system on a dedicated instance.
World-class mobile apps for Android, iOS, and Web offer secured communications for the whole team, enhancing mobility and remote work capabilities.
Accelerate your businesses growth with 3CX phone system. Don’t just rely on phone calls but communicate using Live Chat, Facebook messenger, SMS and video conferencing. All this from a single client so no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP phone.
Allow businesses to port existing phone numbers and reduce upfront costs using 3CX with SIP trunk providers.
A tailored version of 3CX designed for small offices with up to 10 users, offering big business features at a small business cost, and with no contract required.
The new update introduces Grok (xAI) integration, providing a fast, simple, and cost-effective option for transcription, summaries, and sentiment analysis. MSPs can leverage this to offer enhanced analytics and reporting services to their clients.
V20 Update 9 Alpha introduces a redesigned Web Client with updates across key areas including team view, dialer and navigation. These improvements to queue handling for enterprise call centers can allow MSPs to offer more control over wait times, routing and caller experience to their clients.
Read moreEnterprise Plus Cloud Transcription is now available for larger deployments, supporting up to 64SC licenses. This allows MSPs to offer cost-effective, hardware-free call transcription to a wider range of clients with larger systems.
Read moreFanvil has released a new firmware update (v2.12.25.6) for the Fanvil X series IP phones including key security fixes and stability improvements that is relevant for MSPs who manage these devices for their clients.
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