Vendor news

What's new across the MSP stack.

Latest news, blog posts, and announcements from MSP software vendors. 53 updates from the last 30 days in Professional Services.

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Professional Services: the last 30 days in a few paragraphs

53 items from vendors in this category, blog only. The summary is written from their titles and summaries, nothing else.

HubSpot4 days ago

Blog

AI agents for digital marketing: How to scale campaign execution

This article explores the use of AI agents for digital marketing, focusing on how to scale campaign execution. For MSPs offering marketing services or managing their own lead generation, new HubSpot AI capabilities can be crucial for automation and efficiency.

This post details how Kaseya's solutions assist IT teams, including MSPs, in streamlining Microsoft management, enhancing security, and efficiently recovering critical data to reduce operational complexity.

Pluralsight8 days ago

Blog

Why coding agents produce bad code, big bills, and unreviewed merges

This article offers critical insights into the potential pitfalls of AI coding agents, including increased costs and quality issues, which is highly relevant for MSPs managing client infrastructure or integrating AI tools.

Triad InfoSec8 days ago

Blog

Vendor Questionnaires Have Stopped Working

This article discusses the limitations of traditional security questionnaires and proposes more effective alternatives. MSPs can use these insights to improve their own vendor assessment processes and better advise clients on evaluating third-party risks.

Kaseya9 days ago

Blog

What 1,100+ IT pros told us about growing security team pressure

This article explores findings from a survey of over 1,100 IT and security professionals, highlighting key challenges like human error, budget constraints, workload, and skills gaps, providing valuable insights for MSPs managing client security operations.

SV Executive Search9 days ago

Blog

Growth Changes What a Business Needs From Its Leaders

This article provides insights for MSPs on how their leadership needs evolve as the business scales, specifically using an MSP example planning to double its revenue.

Kaseya10 days ago

Blog

The week in breach news

The FBI declares a major incident after the FBIJobs.gov breach as Pentagon database attack exposes data of nearly three million individuals. This provides MSPs with crucial insights into current high-profile cyber threats to inform their security strategies.

Level Blue11 days ago

Blog

Beyond Alerts: What the 2026 Gartner® Market Guide Says About the Future of MDR

This article analyzes the 2026 Gartner Market Guide for MDR, providing crucial insights into the evolving landscape of managed detection and response services, which is highly relevant for MSPs developing their security offerings or evaluating vendor partnerships.

Triad InfoSec15 days ago

Blog

Most of Your MFA Is Phishable

This post highlights that most MFA implementations are susceptible to real-time proxy phishing attacks, emphasizing the need to assess whether MFA can be relayed, not just if it's present. MSPs should take note to strengthen client security against advanced phishing techniques.

Inforcer17 days ago

Blog

Multi-tenant Threat Detection for MSPs in action

This article details how multi-tenant threat detection works for Managed Service Providers, showcasing how a single threat actor can impact multiple tenants and how to correlate these events. It's directly relevant to MSP security operations and managing client environments.

Kaseya17 days ago

Blog

The week in breach news

This week's digest of major cybersecurity incidents provides MSPs with insights into ongoing threat landscapes relevant to protecting their clients.

My Own Staff17 days ago

Blog

How to Onboard Virtual Team Members Well

This article provides guidance on effectively onboarding virtual hires, a crucial process for MSPs building their own remote teams or advising clients on virtual staffing. It emphasizes structured onboarding to ensure quick contribution from virtual staff.

Duffy Compliance Services17 days ago

Blog

Compliance in the World of AI: Are Your Safeguards Keeping Up?

This article discusses the complexities of navigating various compliance frameworks (like CMMC, HIPAA, and NIST) in the evolving landscape of AI. It offers critical insights for MSPs on how AI impacts existing cybersecurity and compliance requirements, crucial for advising clients and adapting service offerings.

Duffy Compliance Services17 days ago

Blog

Compliance in the World of AI: Are Your Safeguards Keeping Up?

This article discusses the challenges of navigating various compliance frameworks (CMMC, HIPAA, NIST, ISO) in the context of AI, providing industry insights crucial for MSPs to advise clients and adapt their cybersecurity services to evolving regulations.

mnemonic18 days ago

Blog

Advisory: Critical vulnerability in F5 BIG-IP APM (CVE-2026-94127)

A critical vulnerability allowing remote code execution in F5 BIG-IP APM is actively being exploited, requiring immediate attention from MSPs managing client infrastructure to apply patches and ensure security.

Uncommon Solutions18 days ago

Blog

Apple’s Find My Network “Hijacked” To Share Data

This article discusses how Apple's Find My network can be "hijacked" to share data, providing MSPs with critical security intelligence to advise clients and implement protective measures regarding device management and data privacy.

Proven Data18 days ago

Blog

Storm Ransomware Threat Analysis: Operational Extortion Campaign & Victim Inflation Tactics

This analysis provides a deep dive into the emerging Storm ransomware group, offering its threat profile, probable TTPs, IOCs, and critical incident response guidance. MSPs can use this intelligence to proactively protect clients from this active threat.

Stormwind Studios19 days ago

Blog

Cloud-Managed Access Points: How They Work and When to Use Them

This article explains cloud-managed access points, detailing their operational mechanics and suitable deployment scenarios, which is crucial for MSPs in designing and managing client network infrastructure.

FocusPlanIT19 days ago

Blog

Is Your MSP Built to Scale or Just Get By?

This article directly addresses managed service providers, discussing strategies for growth and building a scalable business. It provides industry insights relevant to IT service providers focused on expansion.

Bigger Brains19 days ago

Blog

Credit Card Security for Frontline Employees: Protecting Customers and Your Business

Bigger Brains releases a new course focused on credit card security for frontline employees. This training is valuable for MSPs assisting clients with PCI compliance and general security awareness to combat payment fraud.

Foresite19 days ago

Blog

Google Threat Intelligence Is Now in Wiz. Here's What That Does and Doesn't Mean

This article details the new integration of Google Threat Intelligence with Wiz findings, providing MSPs with enhanced context for security incidents and clarifying licensing aspects for combined services.

My Own Staff21 days ago

Blog

Outsourced Staffing for Service Businesses

This post highlights how outsourced staffing can enhance efficiency and prevent service lapses for businesses, directly addressing pain points like missed calls and unreturned emails common for MSPs. It's highly relevant for MSPs looking to improve their own operations or provide value to clients.

Pluralsight22 days ago

Blog

AI Ready: Scale AI for business outcomes with this framework

This post outlines a framework for scaling AI to achieve business outcomes, offering valuable strategic guidance for MSPs looking to implement AI solutions for themselves or their clients.

Stormwind Studios22 days ago

Blog

Cisco Firepower Explained: NGFW, FTD, and How Teams Use It

This post demystifies Cisco's Firepower Next-Generation Firewall platform, clarifying its components and usage, providing critical technical insights for MSPs managing client network security.

ProVal Tech22 days ago

Blog

N8n for MSPs: What It Is, What It Isn’t, and When to Use It

This article explores n8n, an open-source workflow automation tool, explaining what it is and isn't, and when MSPs should consider using it to enhance their operational efficiency.

Pax822 days ago

Blog

AI Governance Managed Services: The Next Standard for MSP Value Creation

This post discusses how AI Governance can become a standard offering for MSPs, enabling new avenues for value creation and service expansion, a crucial step for MSPs looking to evolve their service catalog.

GTIA (Global Technology Industry Association)22 days ago

Blog

GTIA On Location at Rev.io Summit 2026

GTIA's recap of Rev.io Summit 2026 highlights discussions among MSPs and service providers on AI, automation, operational efficiency, and growth, emphasizing opportunities for those adopting new services.

11:11 Systems22 days ago

Blog

Ransomware and Data Security: What MSPs Need to Know About Protecting Data

This blog post guides MSPs on enhancing data protection strategies against ransomware, covering proactive measures, incident response, and the importance of robust backup and disaster recovery plans to safeguard clients’ digital assets.

Abstrakt Marketing Group22 days ago

Blog

When the Owner Says “We Already Have an IT Guy” (Managed IT Services)

This article offers strategies for Managed Service Providers (MSPs) to overcome the common objection, "We already have an IT guy," when prospecting for new managed IT services clients.

Level Blue23 days ago

Blog

The First 12 Hours of an Incident Matter More Than the Next 12 Days

This post underscores the critical importance of rapid initial response during a cyberattack, offering strategic insights for MSPs to optimize their incident response plans and minimize the impact of security breaches for their clients.

IT By Design23 days ago

Blog

Somebody Passed Me a Note

This blog post from Kam Kaila likely offers personal reflections or leadership advice, potentially providing insights into business strategies or challenges relevant to leaders within the MSP community.

GTIA (Global Technology Industry Association)23 days ago

Blog

When AI Has the Answer, Judgment Becomes the MSP’s Job

This article discusses how AI's ability to provide technical answers shifts an MSP's primary value to applying judgment, leveraging client context, and managing risk tolerance.

Stormwind Studios24 days ago

Blog

CISSP Cost and Requirements in 2026: Is It Worth the Investment?

This article details the cost and requirements for CISSP certification in 2026, offering insights for MSPs on investment in advanced cybersecurity expertise for their staff.

Abstrakt Marketing Group24 days ago

Blog

Four Minutes Before the Call: The Prep That Books a Commercial Security Site Survey

This post provides insights into call preparation strategies for security companies to effectively book commercial security site surveys, offering general sales guidance that might be applicable to MSPs selling security solutions.

mnemonic24 days ago

Blog

AI gateways: enabling employees to use AI securely, without losing control

This article discusses AI gateways that enable secure employee use of AI tools while maintaining control, offering valuable insights for MSPs looking to provide secure AI integration and management services to their clients and navigate compliance.

My Own Staff25 days ago

Blog

Staff Augmentation Cost Explained for Growing Teams

This article delves into the financial considerations of staff augmentation for expanding businesses, offering key insights for MSPs who are themselves growing or helping clients manage their scaling workforce needs. It clarifies the true costs beyond initial hiring.

IT By Design25 days ago

Blog

Visibility Before Blocking: The Governance Shift MSPs Are Missing

This podcast explores the critical governance shift MSPs need to adopt, focusing on achieving visibility before implementing blocking measures, particularly relevant for IT service providers navigating AI and security challenges.

GTIA (Global Technology Industry Association)25 days ago

Blog

Why Growth Stalls: How MSP Leaders Can Break Through the Productivity Trap

Targeting MSP leaders, this post explores the 'productivity trap' that can stall growth after an initial phase, offering strategies to overcome it.

HubSpot25 days ago

Blog

Enterprise email marketing shortfalls and the upmarket features HubSpot provides

This article discusses common challenges in enterprise email marketing and highlights HubSpot's advanced features designed for larger organizations, offering insights for MSPs on positioning HubSpot solutions to their upmarket clients.

Breadcrumb Cybersecurity26 days ago

Blog

Cybersecurity Threats in Healthcare: Risks, Challenges, and How to Stay Protected

This article provides insights into cybersecurity risks specific to the healthcare sector, covering threats like ransomware and phishing, which is crucial for MSPs managing IT for healthcare clients to understand and mitigate.

Pluralsight26 days ago

Blog

Agentic Harness: What they are, and how they work

This educational piece explains the concept of 'Agentic Harness' in AI, providing foundational knowledge essential for MSPs who need to understand and potentially deploy new AI technologies for their services or clients.

Pax826 days ago

Blog

Turning Intelligence into Income: How MSPs Can Create Recurring Revenue with Usage, FinOps and Autonomous AI

This article offers strategies for MSPs to generate recurring revenue by effectively leveraging intelligence, FinOps practices, and autonomous AI solutions, providing pathways for significant business growth.

11:11 Systems28 days ago

Blog

The Importance of Data Sovereignty in a Globalized World

This article explains data sovereignty, its implications for data storage, privacy, and compliance (e.g., GDPR, CCPA), providing crucial information for MSPs managing client data across borders and adhering to international regulations.

Kaseya29 days ago

Blog

Is this email safe? INKY Smart Insights answers in seconds

INKY Smart Insights gives IT teams a plain-language verdict with cited evidence on flagged emails, cutting manual investigation time from 10 minutes to 5 seconds. This new feature provides efficiency improvements for MSPs managing client email security.

Kaseya29 days ago

Blog

Is this email safe? INKY Smart Insights answers in seconds

This blog post announces INKY Smart Insights, a new feature designed to help IT teams and MSPs quickly assess flagged emails with clear verdicts and cited evidence, reducing manual investigation time from 10 minutes to 5 seconds.

ConnectWise29 days ago

Blog

EU Cyber Resilience Act Article 14: What it means for MSPs and the channel

This article explains the new EU Cyber Resilience Act Article 14, which takes effect on September 11, 2026, detailing its implications for MSPs, how ConnectWise is preparing, and six immediate actions MSPs should take for compliance.

Empath29 days ago

Blog

AI Training for Employees: How MSPs Can Support Organizational Readiness

This article explains how MSPs can help clients create safer, more consistent AI adoption by providing AI training for employees using Empath Grow.

Kaseya29 days ago

Blog

Is this email safe? INKY Smart Insights answers in seconds

Kaseya's INKY Smart Insights now provides plain-language verdicts with cited evidence on flagged emails, significantly reducing manual investigation time for IT teams and MSPs. This new feature enhances email security efficiency for service providers.

Triad InfoSec29 days ago

Blog

ISO 27001: Scope Decides Everything Else

This article provides guidance on determining the scope for an ISO 27001 program, which is crucial for MSPs assisting clients with compliance or achieving their own certification.

Stormwind Studios29 days ago

Blog

Is the AI Advantage Bootcamp Legit? StormWind’s Tony Robbins Partnership, Explained

StormWind Studios has partnered with Tony Robbins and Dean Graziosi on an AI Accelerator bootcamp, offering live sessions to teach secure personal AI agent building, which could be a valuable training opportunity for MSPs looking to expand their AI service capabilities.