About
HitWit is a platform to help you adopt AI for customer excellence, AND grow an AI services business. Here is the virtuous cycle it sets up 1. Use AI to create role-optimized training on any new product or process in 10-minute multimedia quests. 2. Deploy that same training knowledge base as a customer success widget to answer customer questions, with text and video clips 3. Now that you've customers have seen you cut response times and increase CSAT with AI, they'll want to do the same. Turn around and sell them this service. We'll provide the underlying tool. You will manage your customers' data. Get a resell discount PLUS services revenue on the top.
AI & Automation
HitWit provides AI features, as evidenced by their blog posts discussing practical AI insights and product updates related to AI.
Selling this to clients
Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
HitWit
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Updated Oct 11, 2026