Vendor news

What's new across the MSP stack.

Latest news, blog posts, and announcements from MSP software vendors. 9 updates from the last 30 days in Business Operations.

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Business Operations: the last 30 days in a few paragraphs

9 items from vendors in this category, news only. The summary is written from their titles and summaries, nothing else.

Unified Office, Inc.7 days ago

News

AI’s trust problem has reached business communications – A Conversation with Ray Pasquale

This article features a conversation with Ray Pasquale, CEO of Unified Office, discussing the growing trust issues surrounding AI in business communications, a critical topic for MSPs managing clients' communication systems.

Coalition highlights critical Citrix NetScaler zero-day vulnerabilities and patches, urging MSPs to be aware of actively exploited threats that may impact client environments.

Smartsheet15 days ago

News

AI extinction talk: IT leaders weigh in

IT leaders weigh in on discussions about AI extinction, offering perspectives and considerations relevant for MSPs advising clients on the strategic implications and responsible adoption of AI.

Celonis17 days ago

News

Enterprise AI solutions showcased at the Celonis and AWS Global Ecosystem Hackathon 2026

This article highlights how large service providers like Wipro and ClearOps are leveraging Celonis and AWS to develop enterprise AI solutions, demonstrating potential avenues for MSPs to build and offer similar AI-driven process optimization services to their clients.

Coalition, Inc.20 days ago

News

Insurers Are Writing AI Out of Your Coverage

Insurers are reportedly beginning to exclude AI-related risks from coverage, a crucial development for MSPs to understand as they advise clients on managing evolving cyber threats and navigating the complexities of cyber insurance policies.

Sherweb24 days ago

News

Sherweb adds Benji Pays to its marketplace, helping MSPs get paid faster and reduce billing admin

Sherweb announced the addition of Benji Pays, an accounts receivable automation platform, to its marketplace, allowing MSPs to automate invoicing, collections, and reconciliation for faster payments and reduced administrative work.

Sherweb24 days ago

News

Sherweb adds Benji Pays to its marketplace, helping MSPs get paid faster and reduce billing admin

Sherweb has integrated Benji Pays, an accounts receivable automation platform, into its marketplace, offering MSPs an automated solution for invoicing, collections, and reconciliation. This helps partners receive payments faster and minimizes time spent on manual billing tasks.

Zoom25 days ago

News

Zoom unveils AI-powered revenue OS to unify buyer intelligence, customer conversations, and revenue execution

This new AI-powered revenue operating system provides tools to streamline sales and customer interactions, offering potential management and integration opportunities for MSPs supporting client business operations and CRM solutions.

Odoo30 days ago

News

Odoo Launches Dedicated ERP Education Program in Australia and New Zealand

Odoo has launched a new ERP education program in Australia and New Zealand, which can benefit MSPs by increasing the pool of skilled Odoo professionals and enhancing client support capabilities in those regions.