Remote Access & Control
Remote access and control tools are fundamental for any MSP. You can manage client endpoints, troubleshoot issues, and provide support without needing to be physically present. These products handle everything from quick, ad-hoc support sessions to persistent, unattended access for server and workstation management.
When evaluating these 59 products, consider how they handle different client environments. N-Sight offers MCP support for managing multiple cloud platforms, a real differentiator. Others, such as Tailscale, use AI for network access control. Look for specific capabilities that match your service delivery model, like augmented reality support provided by Splashtop AR for visual guidance.
Integration with your existing PSA helps workflow. You'll find products like Splashtop Enterprise integrate with Halo PSA. ConnectWise RMM ties directly into ConnectWise PSA. Many tools also offer public APIs, as seen with Take Control, allowing for custom integrations even if a direct PSA link isn't listed.
ConnectWise Business Suite provides a unified experience for ConnectWise PSA users. Splashtop Business Access for VR offers immersive remote desktops. Atera includes AI-driven features and a public API.
Products
59Provides secure, just-in-time remote access to critical systems without VPNs, improving productivity and reducing the attack surface.
Splashtop Remote Access allows users to remotely access their computers from any device, providing flexibility for remote work and personal use.
Remote support software for MSPs to connect to client devices, view specs, and secure sessions with encryption and MFA.
Splashtop remote support software for IT teams and help desks to access and fix computers remotely.
Remote access combining VPN speed with ZTNA security, opening ports only after MFA validation for remote employees and third parties.
A solution by pcvisit that allows users to easily access their work computers from any device, enabling flexible remote work.
VPN service with zero-trust access policies, web filtering, IDS/IPS, and OpenVPN Connect clients for Windows, macOS, Android, iOS and ChromeOS.
Cloud-based IT management for MSPs and IT departments to patch Windows, deploy apps, monitor machines and provide remote support.
Unified endpoint management platform for MSPs combining RMM, MDM, remote access and support, ticketing, automation, and asset management.
Remote desktop software for Windows, macOS and mobile that lets MSPs and IT teams control computers, transfer files and chat.
ScreenConnect View enables live, real-time camera sharing to solve issues faster.
Remote support and access software with a shared Toolbox, Backstage PowerShell troubleshooting, and an Extension Library with 100+ integrations.
Delivers virtual apps and desktops with centralised management and remote access from any device.
PC Matic VPN, an encrypted virtual private network that keeps staff connections private on Wi-Fi, for Windows and macOS.
ISL Light is a remote desktop application that enables users to support customers or access unattended computers. It offers secure and reliable remote control with features like file sharing and session transfer.
Zero-trust access to Windows desktops and apps without a VPN or open firewall ports.
Remote support software for IT pros and MSPs, with a 15-day free trial.
CloudConnexa is OpenVPN's cloud-based VPN service, providing scalable network connectivity and Zero Trust VPN solutions for businesses, enabling secure remote access and compliance.
ScreenConnect remote access software for reaching attended and unattended endpoints.
Remote control tool integrated in the Avast Business Hub that connects to Windows and Mac devices to troubleshoot user issues and audit sessions.
Establish secure, direct connections to troubleshoot end user devices.
Cloud-based remote monitoring and management for APC Smart-UPS devices.
Identity-based zero-trust network access built on WireGuard that connects devices, servers and clouds in minutes.
ScreenConnect Privileged Access protects critical systems by providing least-privilege control, ensuring secure management of sensitive IT environments.
- Intel Endpoint Management Assistant Intel
- pcvisit Remote Support pcvisit Software AG
- ConnectWise RMM ConnectWise
- N-Sight N-able
- Parallel Licensing Parallels
- FileFlex Enterprise FileFlex
- octoja octoja
- Remote Support ScreenConnect
- Remote Access DNS Exit
- NinjaOne Remote NinjaOne
- Zoho Assist Zoho
- Splashtop Business Access Splashtop
- Splashtop Gateway Splashtop
- Splashtop Enterprise Splashtop
- SecuPoint VPN Client Software EnGenius
- Remote Control Teamviewer
- Tactical RMM Tactical RMM
- RealVnc RealVNC
- AnyDesk Anydesk
- Remote Desktop Heimdal Security
- Splashtop AR Splashtop
- On-Demand Support (SOS) Splashtop
- OpenVPN Access Server OpenVPN
- Connect Tunnel SonicWall
- Uplevel Remote Worker Solution Uplevel Systems
- MSP360 Connect MSP360
- 247connect 247connect.cloud
- Syncro XMM Syncro
- Splashtop for MSPs Splashtop
- TeamViewer Teamviewer
- TeamViewer ONE Teamviewer
- Splashtop Endpoint Management Splashtop
- Splashtop Classroom Splashtop
- Smart GenticFlow
- Hero GenticFlow