About
Splashtop for MSPs offers remote support and endpoint management capabilities for managed service providers, providing centralized management, monitoring, and remote access.
Overview
Splashtop for MSPs combines remote support, remote monitoring and management and end-user remote access for supporting multiple client environments. Technicians get unattended and attended remote access to managed and unmanaged devices, including BYOD and mobile devices, so they can provide 24/7 support without client involvement or ad-hoc help when needed, with customization to show your brand.
The RMM features cover patch management, alerting, inventory management and remediation tools for client endpoints, without the cost and complexity of traditional RMM tools. MSPs can also resell Splashtop remote access so clients can work from anywhere. Licensing is flexible as endpoint counts grow, and Splashtop integrates with PSA and ticketing systems and can add antivirus and EDR. It suits MSPs that want remote support and light RMM from one vendor.
Sources
AI & Automation
Splashtop for MSPs offers an Open API that allows for automation of routine tasks such as user provisioning, software updates, and data backups, and enhances remote support workflows by enabling creation of support sessions and retrieval of logs.
