Team Collaboration Tools
Team Collaboration Tools help your MSP and your clients communicate, share information, and work together on projects. This category lists 47 products. They range from instant messaging to digital whiteboards.
When evaluating these tools, consider how they handle specific tasks. Atlassian's Rovo Chat, for instance, uses AI to simplify interactions; it solves multi-step problems with a single prompt. Others, such as Red Cactus B.V.'s Bubble365 Teams App, integrate CRM and telephony directly within Microsoft Teams.
Many tools in this category integrate with core MSP platforms. Slack, for example, connects with both Halo PSA and ConnectWise PSA, centralizing client communication and service tickets. While Modern Workplace Solutions from BlueAlly focuses on Microsoft 365, most products here don't list direct PSA integrations, so plan for manual data transfer if you need that.
You will find OnPage Incident Alerting and On-Call Management for AI-driven incident response. Formstack's Forms collects data. Calendly Notetaker provides actionable meeting recaps. Mattermost Enterprise Advanced offers secure, sovereign collaboration. Splashtop's Collaboard is a digital whiteboard for real-time visual communication.
Products
47Atlassian's Rovo Chat introduces a new Long Horizon reasoning engine, simplifying AI interactions with one prompt and multiple steps for efficient problem-solving.
Appointment scheduling in Microsoft 365 with customisable booking pages and calendar integration.
An employee experience platform that helps connect and engage employees.
CiraHub is a multiway sync platform for contacts and calendars, enabling synchronization across various services.
Webex Events is a platform for hosting virtual and hybrid events, offering features like registration, ticketing, and interactive sessions.
Claude Cowork provides advanced project collaboration features, facilitating teamwork and efficient project management.
File sharing and storage platform that MSPs can resell under their own brand, as SaaS or on premises.
Zoom Partners bring Zoom’s communication and collaboration platform to market through alliance, sales, integrations, and service partnerships. Zoom’s mission is to provide one platform that delivers
Records screen and camera together and shares the video by link, with editing and storage.
Egnyte Project Hub facilitates collaboration and file sharing within project teams, ensuring all project-related content is organized and accessible.
Layer2 file synchronisation between file servers, SharePoint, OneDrive and Microsoft Teams.
Online diagramming app for flowcharts, network diagrams and process maps, with data linking and automation.
Virtual whiteboarding tool with an infinite canvas, AI capabilities, dynamic mind maps and breakout boards for hybrid team collaboration.
Grandstream Conferencing solutions provide audio and video conferencing capabilities for businesses of all sizes.
SharePoint for building intranet sites and sharing, managing and governing content in Microsoft 365.
Splashtop Classroom allows educators to wirelessly stream their desktop to student devices in real-time and engage students with interactive tools. Ideal for remote and hybrid learning environments.
Messaging and collaboration platform with channels, huddles, workflow automation and AI features.
Security-focused enterprise file sync and share delivered by managed service providers, with malware detection and Microsoft Office integrations.
Google's business apps, including Gmail, Drive, Meet, Docs and Calendar.
Channel-only platform for partners, with Wilma AI on inbound calls and x-bees turning interactions into Salesforce revenue events.
Task-focused software by MSPs for MSPs that unites collaborative programs such as Slack with Autotask to reduce redundancy and wasted productivity.
Solutions for Zoom conference rooms, allowing attendees to engage in discussions with visual content.
Dropbox Dash is a unified search and organization tool powered by AI, designed to help users quickly find, organize, and share their work across different platforms.
Vonage cloud communications that combine unified communications and contact centre in one platform.
- Bubble365 Teams App Red Cactus B.V.
- GoTo Webinar LogMeIn, a GoTo brand
- Business Communications - UCaaS Cytracom
- Microsoft Teams Microsoft
- Monday Work Management Monday.com
- Connectwise Sidekick ConnectWise
- CentreStack CentreStack
- Personal Collaboration Grandstream Networks
- Webex App Webex
- Mirroring360 Splashtop
- Microsoft 365 Reminders & Follow-ups AdminDroid
- Cloud Phone System Placetel
- 3CX Mobile Apps 3CX
- Mattermost Enterprise Advanced Mattermost
- Secure File Sharing Files.com
- Secure Workspace Egress
- 8x8 Work 8x8
- Webex Suite Webex
- AI Companion Zoom
- Yealink 4th-Gen MVC Series Yealink
- Noise Cancellation Krisp
- Powell Intranet Powell Software
- Powell Governance Powell Software