Communications & Collaboration
Unified communications stack
This category covers all the unified communications tools your clients need to talk to each other and the outside world. You'll find everything from email hosting to full VoIP solutions. It includes 461 products.
There's a lot of variation here. The VoIP & Business Phone subcategory has 139 products, from basic phone lines to advanced call routing. Team Collaboration Tools focus on internal communication and project coordination. UCaaS Platforms offer integrated communication services.
Many of these tools integrate with your core PSA systems. Halo PSA, ConnectWise PSA, and Autotask PSA are the most commonly supported platforms. CloudRadial Chat Starter offers a public API for custom connections to other systems. None of these products mention Microsoft 365 integrations, so plan for manual setup there.
Consider CloudMail for email hosting, or Starlink Internet for connectivity. For advanced voice features, TurboDial has Voice & SMS, which uses AI to automate call handling. Its Voicemail Drops product uses AI to detect answering machines and deliver pre-recorded messages. Hosted Mail from MailRoute provides email hosting with AI-driven security against phishing.