TOPdesk is a Dutch company founded in 1997, specializing in service management software. With over 900 employees, it operates in more than 10 countries, primarily serving medium-sized and large organizations, including non-profits. The company focuses on sectors such as healthcare, higher education, and government. TOPdesk's main product is its IT Service Management (ITSM) software, which has evolved into a comprehensive Enterprise Service Management (ESM) platform. This cloud-based solution helps organizations improve service delivery by enhancing collaboration between internal teams and external suppliers. It supports incident management, request handling, and shared services management, aiming to simplify and expedite service processes for a better customer experience. The company values collaboration, efficiency, and user-centric service delivery, which are integral to its software and corporate culture. TOPdesk is committed to helping service teams work smarter and more effectively in today's dynamic work environments.