About

Zendesk provides the complete customer service solution that’s easy to use and scales with your business

AI & Automation

The core Zendesk platform (referred to as 'zendesk' in the catalog) is an AI-first service platform designed for faster, higher quality resolutions.

Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.

Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.

PSA Integrations

ConnectWise PSA

Native integration

Zendesk

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Updated Oct 12, 2026