About
Uniportal provides AI agents that work inside an MSP's PSA and resolve L1 and L2 helpdesk tickets, such as new user onboarding in Microsoft Entra ID and Microsoft 365, with documentation updates in tools like IT Glue. Technicians approve gated actions before they run.
AI & Automation
AI
AI agents resolve L1 and L2 tickets, with technician approval for gated actions.
