Monty Monitor
An AI assistant grounded in Microsoft documentation, available in Teams and Netlogic My365's Partner Center in SharePoint.
How MSPs use it: run it yourself
About
An AI assistant grounded in Microsoft documentation, available in Teams and Netlogic My365's Partner Center in SharePoint.
Overview
Monty Monitor is the AI support assistant inside Netlogic My365, a partner program for MSPs working with Microsoft 365. Monty is grounded on Microsoft documentation, Netlogic's internal playbooks and current best practices, so technicians can ask a Microsoft-related question and get a sourced answer before escalating to a person.
Technicians reach Monty in two ways, both through guest access to Netlogic's own Microsoft 365 tenant: by chatting inline in Microsoft Teams, or inside the My365 Partner Center in SharePoint, where the playbooks, baseline assets and marketing collateral also live. Asking Monty does not use up Service Activities, which only count direct sessions with a My365 team member. Netlogic usually onboards new partners the same week with a kickoff call and guest access setup. It suits MSPs in the My365 program who want quick Microsoft 365 answers for their technicians.
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