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Microsoft 365 Common Area Phone
by Microsoft

How MSPs use it: resell or bundle it for clients

About

A common area phone is typically placed in an area like a lobby, reception area, or a conference room and is available to many people to make a call. Common area phones are signed in with resource accounts tied to a Microsoft Teams Shared Devices license.

Selling this to clients

Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.

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Updated Oct 11, 2026