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Live Chat Software
by HubSpot
AI

How MSPs use it: resell or bundle it for clients

About

Today’s buyers want information—and they want it now. Use live chat to automatically connect chatters to the right people on your team, route customer inquiries to your services team, and pass leads to the sales team. Easily customize your live chat widget to match the look and feel of your brand, and create targeted welcome messages for different web pages or segments of your audience.

AI & Automation

AI

Live Chat Software within HubSpot's platform is enhanced with AI features to provide smarter, more automated customer interactions and support.

Selling this to clients

Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.

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HubSpot

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Updated Oct 11, 2026