RPA (Robotic Process Automation)
RPA tools automate repetitive tasks. You'll find 28 products here that handle everything from ticket triage to full service request resolution.
When evaluating these solutions, consider how they integrate with your existing stack. Look for products that offer specific automation capabilities, like Sasha from Aegentics, which resolves service requests across Microsoft 365, Azure, and RMM platforms. Tech-Gofer's Robotic Process Automation offers AI features that learn from user interactions to refine automation workflows.
Several products integrate directly with common PSA systems. ConnectWise RPA connects with ConnectWise PSA. Workativ integrates with Halo PSA. For Autotask PSA users, Lime Networks B.V. / CyberDrain.com offers a PowerShell wrapper that uses the Autotask PSA API. You might also consider UiPath Studio for designing automation processes, or Automation Anywhere's Automation Success Platform, which uses AI to discover and optimize business processes.
Products
28ignio™ AI.WorkloadManagement optimizes operations by intelligently managing and automating workloads, improving efficiency and reducing resource waste.
Drag-and-drop automation engine in Syxsense for building security and IT operations workflows.
Service desk automation for MSPs that verifies who is asking before running ready-made or custom workflows.
PSA Integration Automate101 develops and markets Atria, a Software Solution which helps MSPs (Managed Service Providers) to provide a unified Active Directory, Workspace and Microsoft365 Management po
Pia's Automation Hub serves as a shared marketplace connecting MSPs and vendors, facilitating the discovery and implementation of various automation solutions.
RPA tool built into ConnectWise turns repeatable processes into workflows and uses bots to automate clicks, data entry and application updates.
Fortra's Robot software for automating job scheduling, monitoring and operations on IBM i systems.
Ticket management tool for MSPs on Kaseya Autotask and ConnectWise Manage that assigns tickets by skill and prevents SLA violations.
Synthreo's AI Agents automate routine tasks and workflows, freeing up human teams to focus on higher-value activities.
Synthreo empowers MSPs to launch a complete AI-as-a-Service business without hiring AI experts. Our white-label platform lets you build, deploy, and manage custom AI agents for your clients under your
Document generation, quote and e-signature tool with AI agents in Slack and Teams and standalone TurboSign e-signatures.
Bots that notify, coach and guide MSP teams with real-time alerts on SLAs, time entry and ticket hygiene.
Microsoft workflow automation across apps, systems and websites, including desktop RPA.
Secure automation platform for MSPs runs workflows across existing tools, with a Rewst Agent to build workflows, forms, and apps from plain language.
No-code automation platform that connects documents to core business systems, automating complex workflows and improving operational efficiency.
Observe & triage Agent: watches, classifies, and triages every incoming ticket without autonomous action.
IT Service Agent: resolves service requests end-to-end across PSA, Microsoft 365, Azure, Cloudflare, and RMM platforms.
Bumblebee is an AI automation consultant for MSPs, enabling teams to set up automation for repetitive tasks in minutes. It integrates natively with PSA, RMM, an…
AdminDroid workflows for automating Microsoft 365 admin tasks, from user onboarding and offboarding to a library of security templates.
ProVal Tech's AI & Automation services help MSPs automate repetitive tasks, allowing their teams to focus on business growth.
New Relic SRE Agent provides automated remediation for operational issues, moving beyond traditional assistance.
SBRConsulting helps automate time-consuming tasks for ISPs and MSPs, freeing up employees' time and reducing errors.
AI agents detect, triage and fix incidents from Slack, Microsoft Teams or your IDE, connected to 750+ tools.
Gravity Flow is a WordPress plugin that enables users to build powerful workflow automation solutions, including processes for PTO requests and vendor onboarding, to streamline operations.
- Make make
- Optimize Scribe
- Automation Workshop Febooti
- Workflows MSP Integrations