About
Work 365 is a billing and subscription management application tailored for Microsoft Cloud Solution Providers (CSPs). Developed by IOTAP Inc., it is built on Microsoft Dynamics 365 and Power Platform. The application addresses the needs of Microsoft partners by streamlining recurring revenue management, billing automation, and customer relationship management. Headquartered in Reston, Virginia, with a presence in the UK, India, and Oman, Work 365 serves a global clientele, including Managed Service Providers (MSPs), Value-Added Resellers (VARs), and Independent Software Vendors (ISVs) across more than 20 countries. The platform features subscription and provisioning management, billing and invoice automation, payment processing, and a customer self-service portal. It also integrates with Microsoft Partner Center and various ERP and accounting systems, providing analytics and customer service tools to enhance operational efficiency and customer experience. Work 365 aims to empower IT companies and Microsoft partners to scale their recurring revenue while adapting to changing market conditions and improving customer satisfaction.
Products
3Streamline operational activities with advanced billing automation capabilities for your recurring business.
Work 365 provides a customer self-service portal to help Microsoft CSPs empower their customers to manage their accounts and services.
Designed for IT Service Providers, Work 365's integration with ConnectWise streamlines and automates CSP operations such as provisioning Microsoft Cloud Services (M365, D365 and Power Platform) with P
Recent News
Work 365 Deepens TD SYNNEX Integration with Automated Azure Billing
Work 365 announced automated Azure billing for Microsoft CSP partners transacting through TD SYNNEX, enhancing its integration and streamlining operations for resellers managing Azure services.
Read moreHow to bill Azure Reserved Instances without revenue leakage
This article provides insights for MSPs on effectively billing Azure Reserved Instances, helping them prevent revenue leakage and improve profitability in their cloud services management.
Read moreMicrosoft confirms a separate July 1 pricing-precision change for EEA currencies
Microsoft has confirmed a pricing precision change for EEA currencies taking effect on July 1, 2026, which will affect the billing and financial operations of CSP partners.
Read moreMicrosoft’s New Agent 365 Prerequisite Is Live: What It Changes for Your Billing and Provisioning
This announcement details the new prerequisite for Microsoft Agent 365, outlining crucial changes for MSPs regarding their billing and provisioning workflows.
Read moreDirect vs Indirect CSP: What Actually Changes for Your Business
This article explores the implications for Microsoft partners considering a shift between direct and indirect CSP models, focusing on impacts to business operations and automation.
Read moreFounded
2018
Employees
36
Industry
Information Technology & Services
Headquarters
Reston, Virginia, United States
Focus Areas