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Work 365
Reston, Virginia, United StatesFounded 201836 staff

Updated 1 week ago

About

Work 365 is a billing and subscription management application tailored for Microsoft Cloud Solution Providers (CSPs). Developed by IOTAP Inc., it is built on Microsoft Dynamics 365 and Power Platform. The application addresses the needs of Microsoft partners by streamlining recurring revenue management, billing automation, and customer relationship management. Headquartered in Reston, Virginia, with a presence in the UK, India, and Oman, Work 365 serves a global clientele, including Managed Service Providers (MSPs), Value-Added Resellers (VARs), and Independent Software Vendors (ISVs) across more than 20 countries. The platform features subscription and provisioning management, billing and invoice automation, payment processing, and a customer self-service portal. It also integrates with Microsoft Partner Center and various ERP and accounting systems, providing analytics and customer service tools to enhance operational efficiency and customer experience. Work 365 aims to empower IT companies and Microsoft partners to scale their recurring revenue while adapting to changing market conditions and improving customer satisfaction.

Products

3

Streamline operational activities with advanced billing automation capabilities for your recurring business.

AI
Business Operations
Updated Sep 16, 2026

Work 365 provides a customer self-service portal to help Microsoft CSPs empower their customers to manage their accounts and services.

IT Service Management
Updated Sep 30, 2026

Designed for IT Service Providers, Work 365's integration with ConnectWise streamlines and automates CSP operations such as provisioning Microsoft Cloud Services (M365, D365 and Power Platform) with P

AI
CRM Platforms
Updated Sep 16, 2026
PSAIntegrates with ConnectWise PSA

Recent News

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Press Release

Work 365 Deepens TD SYNNEX Integration with Automated Azure Billing

Work 365 announced automated Azure billing for Microsoft CSP partners transacting through TD SYNNEX, enhancing its integration and streamlining operations for resellers managing Azure services.

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Blog

How to bill Azure Reserved Instances without revenue leakage

This article provides insights for MSPs on effectively billing Azure Reserved Instances, helping them prevent revenue leakage and improve profitability in their cloud services management.

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Blog

Microsoft confirms a separate July 1 pricing-precision change for EEA currencies

Microsoft has confirmed a pricing precision change for EEA currencies taking effect on July 1, 2026, which will affect the billing and financial operations of CSP partners.

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Blog

Microsoft’s New Agent 365 Prerequisite Is Live: What It Changes for Your Billing and Provisioning

This announcement details the new prerequisite for Microsoft Agent 365, outlining crucial changes for MSPs regarding their billing and provisioning workflows.

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Blog

Direct vs Indirect CSP: What Actually Changes for Your Business

This article explores the implications for Microsoft partners considering a shift between direct and indirect CSP models, focusing on impacts to business operations and automation.

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Company Overview

Founded

2018

Employees

36

Industry

Information Technology & Services

Headquarters

Reston, Virginia, United States

Focus Areas

dynamics 365dynamics 365 appscloud billingcloud services automationsubscription billingrecurring revenue