Work 365 is a billing and subscription management application tailored for Microsoft Cloud Solution Providers (CSPs). Developed by IOTAP Inc., it is built on Microsoft Dynamics 365 and Power Platform. The application addresses the needs of Microsoft partners by streamlining recurring revenue management, billing automation, and customer relationship management. Headquartered in Reston, Virginia, with a presence in the UK, India, and Oman, Work 365 serves a global clientele, including Managed Service Providers (MSPs), Value-Added Resellers (VARs), and Independent Software Vendors (ISVs) across more than 20 countries. The platform features subscription and provisioning management, billing and invoice automation, payment processing, and a customer self-service portal. It also integrates with Microsoft Partner Center and various ERP and accounting systems, providing analytics and customer service tools to enhance operational efficiency and customer experience. Work 365 aims to empower IT companies and Microsoft partners to scale their recurring revenue while adapting to changing market conditions and improving customer satisfaction.
Updated 16 hours ago
Streamline operational activities with advanced billing automation capabilities for your recurring business.
Work 365 announced expanded support for Microsoft Cloud for US Government, enabling eligible Microsoft Cloud Solution Provider (CSP) partners to manage CSP operations in support of U.S. Government cloud customers.
Read moreFounded
2018
Employees
36
Industry
Information Technology & Services
Headquarters
Reston, Virginia, United States
Focus Areas
Work 365 provides a customer self-service portal to help Microsoft CSPs empower their customers to manage their accounts and services.
Work 365 IOTAP is a certified Microsoft Control Panel Vendor and the creator of Work 365, a CSP automation and billing solution used by MSPs and ISVs. Designed for IT Service Providers, Work 365’s int
Designed for IT Service Providers, Work 365's integration with ConnectWise streamlines and automates CSP operations such as provisioning Microsoft Cloud Services (M365, D365 and Power Platform) with P