Votacall is a telecommunications company based in Boston, Massachusetts, founded in 2005. The company specializes in business communication systems, focusing on cloud-based voice solutions and Unified Communications as-a-Service (UCaaS). Votacall designs and deploys call center solutions and offers a comprehensive suite of communication services tailored to meet modern business needs. Their core offerings include cloud-based phone systems (Business VoIP), unified communications that integrate voice, video, messaging, and mobile applications, and hosted call center solutions that enhance customer service. Votacall also provides video communication capabilities, mobile applications for on-the-go connectivity, and integration with existing business tools. The company serves a diverse range of clients, including large enterprises and organizations, and emphasizes customer satisfaction through dedicated support and tailored solutions. With around 47 employees and reported revenue of $18.4 million, Votacall is a notable player in the telecommunications sector, particularly in cloud communications and call center technology.
Updated 1 week ago by AI
Votacall's AI Agents are designed to automate customer service interactions and improve response times.
Founded
2005
Employees
31
Industry
telecommunications
Headquarters
Boston, Massachusetts, United States
Votacall's AI Receptionists provide automated call handling and routing, enhancing efficiency for businesses.
Votacall's Hosted Call Center solutions are designed to enhance customer service and operational efficiency for businesses.
Votacall's mobile application provides on-the-go connectivity and extends unified communications capabilities to mobile devices.
Votacall's Sentiment Analysis Software uses AI to analyze customer interactions, providing insights into customer sentiment.
Our Unified Communications Solutions allow you to message your team members in real-time when you need to communicate quickly.
Votacall chitchat is a messaging and chat feature integrated into the Votacall platform for seamless team collaboration.
Votacall's Channel Partner Program is aimed at enabling partners (including MSPs) to expand their portfolio with Votacall's communication solutions.