Unified Office is a leading communications technology company, constantly innovating to help its business customers and channel partners stay ahead in a rapidly changing world. Unified Office's unique, Voice Over IP business communications platform is built on the patented Highest Quality Routing Protocol™️ (HQRP™️) nationwide transmission network, ensuring no missed calls, exceptional call quality, and zero downtime. Unified Office's patented platform also delivers real-time business analytics and alerts so that customers can monitor and reconfigure their business's operational workflows in real time from a visual dashboard on any internet-connected device. Key innovations include an AI-powered suite of spoken word, sentiment, engagement, and whisper-coach analytical applications, and other innovative solutions that really go to work for business stakeholders, so they can focus on running their business, provide exemplary customer service, drive more revenue, and increase employee and operational effectiveness.
Updated 3 days ago
An AI-powered suite of spoken word, sentiment, engagement, and whisper-coach analytical applications to monitor and reconfigure business workflows in real time.
Unified Office has launched an AI communications platform for SMBs. This platform may create new opportunities for MSPs to offer and manage advanced communication solutions leveraging AI, expanding their service portfolio and attracting new clients.
Read moreFounded
2011
Employees
34
Industry
information technology & services
Headquarters
Nashua, New Hampshire, United States
This announcement highlights a new AI-powered platform that could be leveraged by MSPs to offer advanced service creation and business intelligence capabilities to their clients, potentially increasing their value proposition.
Read moreUnified Office's move to open its AI agent platform to SMBs can be significant for MSPs as it allows them to provide advanced AI-driven communication services to their clients, improving customer interaction and operational efficiency.
Read moreThe expansion of Unified Office's TCNIQ AI Analytics Suite can provide MSPs with enhanced tools for monitoring and optimizing their clients' communication systems, potentially leading to better performance and cost savings.
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