The 20 (the20.com) is a consortium of independent Managed Service Providers who work together, leveraging a single service delivery model, a 100% US-based 24/7 Support Desk and Network Operations Center, and a slate of proven processes to achieve new growth and compete at parity with larger companies. Extending beyond our robust tools and business model, The 20 serves as a forward-thinking community of like-minded business owners who support one another's growth and success. We're your MSP "easy button."
Updated 1 week ago by AI
100% U.S.-based, live-answer user support.Our technicians and processes are customer-centric and provide an exceptional IT service experience.
This article provides strategies for Managed Service Providers to acquire new clients, addressing a key challenge identified in Kaseya's 2026 State of the MSP Report. It offers actionable insights for MSP growth.
Read moreFounded
2013
Employees
210
Industry
Information Technology & Services
Headquarters
Plano, Texas, United States
Focus Areas
Network operations center combined with a comprehensive U.S.-based, live answer service desk.
Server and workstation support to provide a stable platform for your customers' computing needs.
This post identifies common decisions that prevent MSPs from achieving scalability, offering insights into operational and strategic hurdles for growth. It helps MSPs understand and overcome obstacles to expansion.
This article explores how the rise of AI services is transforming client expectations from MSPs, guiding providers on adapting their offerings to meet new demands. It's a key industry insight for MSPs navigating the evolving tech landscape.
Read moreThe VISION '26 Awards celebrated the MSPs and vendors setting new benchmarks in the industry, providing insights into channel excellence and community recognition.
Read moreThis article discusses why MSP growth often stalls, highlighting that the primary issue isn't an unwillingness to change, but rather the fear associated with it, offering relevant insights for MSP owners.
Read more