About
SkySwitch is a prominent white-label Unified Communications as a Service (UCaaS) platform tailored for resellers, interconnects, ISPs, MSPs, telecom agents, and traditional telecom providers. Founded by experts in the VoIP industry, it delivers a fully managed, cloud-based voice and communications platform that partners can brand as their own. This enables them to enhance customer loyalty and increase revenue without the need to manage the underlying infrastructure. The platform features a wide array of tools, including video conferencing, SIP trunking, business SMS, and integration with Microsoft Teams. It also offers an advanced Contact Center solution with AI-driven communications and multi-channel support, catering to the needs of small to medium-sized businesses. SkySwitch emphasizes strong support, with an average first response time of under 7 minutes and dedicated Partner Account Managers to assist resellers. The company integrates with over 130 apps and platforms, streamlining operations for its partners and ensuring reliable connectivity.
Products
2SkySwitch provides an advanced Contact Center solution with AI-driven communications and multi-channel support, tailored for small to medium-sized businesses and offered via their white-label UCaaS platform.
SkySwitch was founded by VoIP industry veterans and is a fully managed, white-label UCaaS platform that empowers resellers, interconnects, ISPs, MSPs, agents and traditional telecom providers to meet their client's next generation communications needs - without all the work of doing it on your own.
Recent News
AI for SMB Communications: A Reseller’s Complete Guide
This guide outlines how MSPs and resellers can build an AI-ready communications offering for SMB clients, staying ahead of customer expectations for intelligent communication tools and solidifying their role as trusted technology advisors.
Read moreSkySwitch Launches Native AI Agent, Bringing Enterprise AI Communications to Every White-Label Partner
SkySwitch has launched its AI Agent, a white-label conversational AI solution, enabling partners to deliver AI voice agents under their own brand without development or third-party tools.
Read moreWhite-Label IT Support Services vs UCaaS: The Margin Gap
This article helps MSPs and resellers choose between white-label IT support and UCaaS, highlighting that UCaaS offers better margins, retention, and lower overhead. It advises managed IT providers to consider layering UCaaS on top for higher-margin opportunities.
Read moreHow UCaaS Partner Programs Drive Long-Term Business Success
This blog post discusses how UCaaS partner programs offer MSPs a pathway to sustainable growth through recurring revenue, stronger customer relationships, and scalable operations. It highlights the benefits of joining a white-label UCaaS partner program for building a resilient and profitable business.
Read moreBenefits of a Flexible Communications Platform for MSPs
This article emphasizes the importance of a flexible communications platform for MSPs, enabling them to cater to diverse client needs while maintaining control over pricing, branding, and profitability. It advises MSPs to prioritize platforms offering flexibility in UCaaS partnerships.
Read moreFounded
2013
Employees
120
Industry
Telecommunications
Headquarters
Tampa, Florida, United States
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