About
Service Tree is a 360-degree professional services automation platform for MSPs and IT Teams. Think 'PSA Reimagined'. ServiceTree is optimized to deliver a process that flows smoothly, guiding each support issue through all stages of identification, definition, allocation, execution and completion. All techs need to do is hit the patented Open Next™ button and follow the question tree process. The entire system is managed without paperwork or manual ticket selection, allowing MSPs to deliver much higher (and more consistent) levels of service at less cost than with traditional systems. Best of all, the pricing includes unlimited users on all service levels and price tiers. Scaling is easier than it's ever been.
Products
1A Chrome Extension for ConnectWise Manage designed to improve your ticketing workflow.
What changed
- CapabilityServiceTree: public API confirmedCapability audit
Recent News
30-day Free Trial of ServiceTree
ServiceTree is offering a 30-day free trial of their ConnectWise dispatching solution without requiring a credit card, enabling MSPs to experience the benefits of automated ticket distribution and technician management.
Read moreAutomated Dispatching with ServiceTree
ServiceTree offers automated ticket dispatching designed to improve efficiency for MSPs by automatically assigning tickets to technicians based on predefined parameters such as skills, SLA, and more, eliminating the need for a dispatcher.
Read moreAutomated Dispatching with ServiceTree
ServiceTree offers automated dispatching features, designed to improve ticketing workflow and technician utilization for MSPs by automatically matching tickets to the right techs based on parameters such as skills and SLA, aiming to reduce dispatcher workload and eliminate cherry-picked tickets.
Read moreAutomated Dispatching for MSPs
ServiceTree offers automated ticket dispatching, matching tickets to the right techs based on skills, SLA, and other parameters, eliminating the need for a dispatcher and improving ticket closure rates for MSPs.
Read moreVendor-providedVerify with the vendor.
Company Size
Small
Founded
2000 (26 years)
Source: Apollo, Dec 2025
Employees
1-10
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
Hollywood, Florida, United States
Focus Areas