What is ScalePad? ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure. ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2024, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe. Learn more at scalepad.com. Products: *Lifecycle Manager* is a client engagement app helps MSPs automate and streamline their asset lifecycle management processes. It provides services crucial to every part of the asset lifecycle from surfacing risk, enhancing client communication, in-app purchasable warranties, to end of life asset disposition. Partners using Lifecycle Manager automate manual processes, deliver better QBRs, generate more revenue, and provide an elevated client experience to their clients. *Lifecycle Insights* helps MSPs deliver better QBRs to their Partners. It consolidates data to allow for insightful reporting that presents risk & exposure, and allows for collaboration on TCO budgeting and remediation planning while highlighting how technology can support the client's business goals. *Backup Radar* is backup monitoring software for MSPs that cuts the risk of unreported backup failure. It automates monitoring of over 300 of the world’s most popular backup apps, slashing your clients’ data loss risks by surfacing missed or hung backup jobs caused by technical issues or human error. *Cognition360* is a next-generation business intelligence tool for managed service providers to take action. Built around the first data warehouse designed for ConnectWise Manage, Cognition360 leverages machine learning and artificial intelligence to provide predictive analytics that boost an MSP’s productivity and profitability. *ControlMap* is a compliance automation platform for MSPs designed to expedite compliance achievement and maintenance for over 35 frameworks, such as HIPAA, GDPR, SOC 2, ISO 27001, and more. It boosts MSPs security posture, develops their sales pipelines, and adds peace of mind. ScalePad Marketplace ScalePad Infrastructure Protection streamlines MSPs’ warranty coverage process for clients’ critical servers and networking devices. Get instant access to automated warranty information for dozens of OEMs all in Lifecycle Manager.Workstation Assurance provides full replacement warranty coverage — including accidental damage — for MSPs’ clients’ workstations in one easy workflow in Lifecycle Manager.IT Asset Disposal provides Lifecycle Manager users with a simple, secure, verifiable, and environmentally-friendly disposition process for decommissioned client IT assets, and unlocks a new revenue stream for MSPs.See firsthand how ScalePad can help at scalepad.com/lifecycle-manager https://www.scalepad.com/lifecycle-manager/revenue-generation
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ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups. With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and With over 300 integrations of industry-favorite PSAs, RMMs, and backup applications, Backup Radar is the most complete backup monitoring solution on the market.
Designed for ConnectWise Manage, Cognition360 delivers unparalleled predictive analytics from your PSA ticket data, elevating your MSP’s productivity and profitability. Cognition360 helps you turn your MSP into a data-driven powerhouse, and creates business-improving opportunities for you.
Built for MSPs, ControlMap is a cybersecurity compliance automation platform designed to expedite the compliance journey for 50+ frameworks and standards. With turnkey tools, automation, and templates, ControlMap enables MSPs to offer Compliance as a Service (CaaS), increasing revenue streams and ensuring clients are compliant within highly regulated industries. Enabling MSPs to build and manage a cybersecurity compliance program, ControlMap streamlines compliance from start to audit and beyond. Say “goodbye” to endless spreadsheets and documents with a SaaS solution that simplifies the complexities in achieving and maintaining SOC 2, CMMC, FTC Safeguards, NIST CSF 2.0, CIS Controls, and many more standards.
ScalePad Lifecycle Insights helps MSPs deliver better QBRs to their Partners. It consolidates data to allow for insightful reporting that presents risk & exposure, and allows for collaboration on TCO budgeting and remediation planning while highlighting how technology can support the client's business goals.
Lifecycle Manager empowers MSPs to become strategic partners with their clients. It integrates with the most popular RMM and PSA tools to collect and analyze the client data to build long-term technology plans. Then, it helps facilitate the client conversation by generating beautiful client-facing collateral that is easy to understand. With the help of Lifecycle Manager, MSPs can cut down the time it takes to prepare for QBRs, elevate client experience and access new revenue streams.
Quoter provides a platform to configure your Quote-to-Cash system. Over 25+ Integrations and unlimited user pricing on all plans. ➤ Improve productivity ➤ Shorten sales cycle ➤ Reduce quote turnaround time ➤ Eliminate quote errors ➤ Increase average order value
ScalePad helps MSPs scale with The Best Apps in Your Stack™️. ScalePad Infrastructure Protection streamlines MSPs’ warranty coverage process for clients’ critical servers and networking devices. Get instant access to automated warranty information for dozens of OEMs all in Lifecycle Manager.Workstation Assurance provides full replacement warranty coverage — including accidental damage — for MSPs’ clients’ workstations in one easy workflow in Lifecycle Manager.IT Asset Disposal provides Lifecycle Manager users with a simple, secure, verifiable, and environmentally-friendly disposition process for decommissioned client IT assets, and unlocks a new revenue stream for MSPs.See firsthand how ScalePad can help at scalepad.com/lifecycle-manager
ScalePad has launched Copilot, an AI-powered teammate now available in Lifecycle Manager, designed to transform MSP operations from a system of record into a system of action.
Read moreThis guide introduces Model Context Protocol (MCP), offering practical examples for MSPs on leveraging this technology, especially in relation to AI and the ScalePad Platform, to enhance their service offerings.
Read moreScalePad received the 2026 MSP Today Product of the Year Award for the fourth consecutive year, recognizing its software ecosystem's continued value and impact for Managed Service Providers.
Read moreThis article highlights the achievements of five women at ScalePad, showcasing the company's focus on growth and partner impact within the MSP channel. The recognition of these leaders signals ScalePad's commitment to supporting and empowering individuals within the MSP ecosystem.
Read moreWhile primarily focused on workplace awards, the article highlights ScalePad's culture of trust and ownership, which may indirectly attract and retain top talent, benefitting MSPs using their platform.
Read moreFounded
2015
Employees
240
Industry
Information Technology & Services
Headquarters
Vancouver, British Columbia, Canada
Focus Areas
