About
ProBound makes voice AI agents that answer IT support calls, handle password resets, access requests and basic troubleshooting, and transfer complex calls to staff.
Products
1AI voice agent that answers IT support calls, triages callers and handles requests such as password resets.
Recent News
The MSP Phishing Problem No One Talks About - Part 3 of 3: How AI Triage Changes Everything
This blog post discusses the role of AI triage in addressing phishing problems for MSPs, potentially reducing costs and improving security posture by automating initial threat assessment and response.
Read moreThe MSP Phishing Problem No One Talks About - Part 2 of 3: The Hidden Cost Draining Your Margins
This blog highlights the hidden financial costs associated with phishing attacks targeting MSPs, making it relevant to MSPs concerned with profitability and operational efficiency.
Read moreConnectWise Integration Is Now Available on ProBound
ProBound now integrates with ConnectWise, a widely used PSA tool for MSPs, allowing for streamlined workflows and data synchronization between the platforms.
Read moreFrom AI to “Agentic” Help
This article discusses the evolution of AI in IT support, potentially highlighting how ProBound's agentic AI can provide more proactive and effective support for MSPs, ultimately improving service delivery and reducing operational costs.
Read moreThe Next Shift in Managed Services
This blog post likely outlines the changing landscape of managed services, possibly focusing on how ProBound can help MSPs adapt to new challenges and opportunities by leveraging AI-powered automation to enhance efficiency and profitability.
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Company Size
Small
Founded
2024 (2 years)
Source: Apollo, Dec 2025
Employees
1-10
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
United States
Focus Areas